TRABAJO CUSTOMER SUPPORT DAY SHIFT BARCELONA, BARCELONA

Years of experience building products for customer support... ensure customer support tools and platforms effectively integrate with the broader landscape...

Familiarity with itil processes or structured support methodologies... ensure accurate categorization and prioritization of support tickets...

Collecting customer feedbackcollaborate with the sales team and other departments to enhance the overall customer experience... you’ll gain valuable experience in...

Proven experience in customer support or a related field within the payment industry, a must have... essential duties & responsibilitiesensure customer excellence...

Participate in an on-call rotation to provide night shift support when required... passionate about customer success with a mindset of ownership and accountability...

Requirements:strong interest in tourism, hospitality management and customer experience... experience using customer service software, such as zendesk or freshdesk...

About you :· cfgs administration of it systems or similar· good command of english to provide support to our international base of users· 2 years + of experience...

Ready to be part of the challenge? we are looking for a customer support associate to join our team... hello! at factorial we're looking for a new customer support...

Ready to be part of the challenge?we are looking for a customer support associate to join our team... hello! at factorial we're looking for a new customer support...

Provide general administrative support to the d-csm team as needed special projects: support various projects aimed at improving customer success processes and enhancing...

Your primary responsibility is to provide operational management of customers’ ecovadis programs (including sustainable finance), in support of the customer success...

Your primary responsibility is to provide operational management of customers ecovadis programs (including sustainable finance) in support of the customer success...

The objective of this function will be to optimize the customer onboarding and adoption processes, improve renewal rates, increase customer satisfaction, and champion...

Years hands on experience in customer support specific technologies (ccaas, voip, case management, business process management systems, social listening tools...

The objective of this function will be to optimize the customer onboarding and adoption processes improve renewal rates increase customer satisfaction and champion...

Technical proficiency: high proficiency with customer success tools (e... proactive attitude: ability to identify growth opportunities and solve customer challenges...

Preferred ?experience in software support, customer success, or technical support roles... someone who thrives on interacting with people and providing exceptional...

The standardized customer experience blends the human touch with key data-driven tech-touch interactions and self-service resources...   skills you’ll use:   professional...

Excellent sense of customer service and ability to handle customer complaints while supporting internal processes, integrity and fairness... grow your career...