TRABAJO CUSTOMER SERVICES ITALIAN BARCELONA, BARCELONA

Real customer success is built on emphathy and trust... 25wd position overview do you have a customer first mindset and passion for building lasting relationships?...

What’s in it for you      we challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond wow...

Previous experience in customer service or call centers is highly valued... requisitos requirements: native or c1 level of italian excellent spoken and written communication...

Qualificationsyou have a c1 level of english and are fluent in italian... job descriptionour customer experience area works with a proactive and dynamic approach...

Support managers, solution area leads, operations lead and team in daily/monthly activities and tasks, such as:  customer interaction and support: assist with customer...

The objective of this function will be to optimize the customer onboarding and adoption processes, improve renewal rates, increase customer satisfaction, and champion...

The objective of this function will be to optimize the customer onboarding and adoption processes improve renewal rates increase customer satisfaction and champion...

In we created the digital hub in barcelona to offer the best customer experience and innovation to b2c and b2b channels... 3+ years hands on experience in customer...

Fluency in english, french and italian is required (spanish would be a great addition)... the customer success team manages the strategic deployment and account...

Fluency in english french and italian is required (spanish would be a great addition)... the customer success team manages the strategic deployment and account management...

The standardized customer experience blends the human touch with key data-driven tech-touch interactions and self-service resources... · fluency in english is essential...

O responding promptly to customer inquiries... key activities / responsibilities to perform:ensure customer satisfaction and provide professional customer support...

Collaborate with other departments to address customer concerns and improve overall customer satisfaction... strong customer service orientation with excellent communication...

Resolve customer complaints, process returns or exchanges, and ensure customer satisfaction... cross-sell and upsell products or services based on customer needs...

) providing assets and sustainability expertise to customer success managers (csms) to drive adoption across the customer value journey (esp...

What’s in it for you     we challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond wow...

You enjoy interactions that lead to ultimate customer success and satisfaction... you focus on details, particularly with communication, follow-up and documentation...

Constantly strive to improve the overall customer experience... customer-centric experience: proven experience in customer-facing roles, especially in customer experience...