TRABAJO OPERATION MANAGER CUSTOMER EXPERIENCE ALCOBENDAS, MADRID

Extensive experience within key design agencies, prescriptions, systems integratorsknowledge of third party products, protocols and associated technologies...

Ensure customer satisfaction by increasing loyalty and profitability... telephone sales skills, customer focus and excellent communication skills...

Who you are/your profile2 to 4 years of experience in e-commerce, fmcg or retail... monitor and analyse seller performance metrics and identify areas for improvement...

Travel, as needed, for internal and customer meetings... some experience with project budgeting and cost tracking... maintain and assume accountability for a culture...