TEST TECHNICIAN - ICS COOL ENERGY LTD

At Trane Technologies TM   and through our businesses including Trane ® and Thermo King ®, we create innovative climate solutions for buildings, homes, and transportation that challenge what’s possible for a sustainable world.
We're a team that dares to look at the world's challenges and see impactful possibilities.
We believe in a better future when we uplift others and enable our people to thrive at work and at home.
We boldly go.
Position Overview.
The Test Technician is responsible for providing the highest standards of maintenance in the most efficient manner to maintain, adjust, setup and test products before re-hire or installation.
The primary focus of the role is the preparation of hire cooling equipment and ancillaries (pumps, heat exchangers).
The goal is to maximize productivity and enhance the overall customer experience and improve operational technical processes.
This role will be based in Totton, SO40 area.
Key Responsibilities.
Customer and Technical.
·          Ability to diagnose system problems when servicing products and testing equipment ·          Collaboration with hire and service desks, Sales, and Operations Team.
Establish strong communication channels to share key customer insights.
·          Able to use cutting edge software and technology, along with a variety of hand-tools, following blueprints or engineering specifications, to diagnose and repair units.
·          Modifications for specific customer requirements ·          Communications with supervisors, regions hire and operations managers and senior technicians, and customers on updates and to drive continuous improvement.
Internal Controls and Administration.
·          Strong knowledge of customer service principles.
·          Effective communication skills ·          Analytical thinking and problem-solving abilities.
·          Proficiency in using, Apps, diagnostic software, and MS Office Suite.
Skills and Capabilities.
·          Knowledge of manufacturing industry an advantage ·          People and communication skills with a positive mindset ·          Appropriate skilled based certificates with F-Gas an advantage ·          Gas safe and advantage ·          Able to cover depot standby and call outs on a planned scheduled basis to include weekday, weekends and bank holidays ·          Forklift driving an advantage ·          UK Drivers licence as a company vehicle will be allocated ·          Right to Work status confirmed for Country of application for the duration of employment.
You can look forward to.
·          Competitive salary and benefits including pension, healthcare, life insurance and wellbeing platforms.
·          Company van   ·          A fast-paced working environment ·          An excellent working culture and community ·          A structured induction plan with continued learning and development.
·          A key role where you can make a direct contribution to our business.
We offer competitive compensation and comprehensive benefits and programs.
We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.