TECHNICAL IT/OT MANAGER, MADRID

Technical IT/OT Manager
PURPOSE OF JOB ROLE:

The Site Tech Manager collaborates with the site team and other functions to build local capability and drive measurable value from existing and new innovative tech at the site.

The role is accountable for ensuring all site Tech systems are available, secure, and compliant with standards. Manages internal and external Tech providers against expected service levels.

The role:

Responsible for site-level implementation of foundational, advanced, and digital Tech solutions to support and drive improvement in site safety, service, cost, and quality KPIs.

Collaborates with other functions to ensure IT/OT networks remain secure and compliant with standards.

Champions site adoption and use of Data Analytics capabilities to drive performance improvement and collaborates with the site team to deliver increased value.

KEY RESPONSIBILITIES:
- Collaborates and agrees with the site senior leadership team (SLT) on priorities for key Tech projects and strategy for the site over multiple years. Benchmarks with other sites and externally within the industry.
- Manages the local Tech team in the delivery of foundational, advanced, and innovation projects relating to Tech to maximize value for the site, working within an agile, value-driven methodology.
- Champions Tech capability building across all site teams through a range of learning resources and hands-on user training. Works with SLT to identify and resolve any capability gaps.
- Acts as site Tech subject matter expert (SME), maintaining and sharing deep site Tech expertise and knowledge, and facilitates input when appropriate from other internal and external subject matter experts.
- Leads cross-functional teams at the site to deliver value through Tech-led projects.
- Builds internal and external collaboration with local Tech vendors, universities, and other companies to stay current with the latest Tech and industry trends.
- Drives ongoing processes to ensure site Tech remains secure and minimizes vulnerability risks.
- Manages the site Tech budget and resources.

QUALIFICATION REQUIREMENTS:

Minimum Level of Education: Graduate in Science / Engineering / Computing or similar vocational qualification in a technical discipline.

Area of Specialisation: Computing, Networking, Security, Engineering, Applications Software.

Why is this Level of Education Required? To have a basic background and understanding of IT systems, development methodologies, operations, and support.

Minimum Level of Job-Related Experience, Knowledge, Technical Skills Required:
- Comprehensive knowledge and experience of implementing Tech projects at an operations-led location.
- Strong expertise in current Tech solutions available in the marketplace.
- Proven ability to share best practices, develop capability across the site teams, and champion the application of current and novel Digital, Data Analytics technology for problem-solving and continuous improvement.
- Strong understanding of Manufacturing processes and critical controls for quality and compliance.
- Strong communication skills and ability to work cross-functionally with a diverse team.
- Proven ability to lead others to success in a line and matrix manner (with a wide range of skill sets - business, technical, project), combining strong goal on delivery, collaboration, and teamwork.
- Practical experience of implementing continuous improvement and design/architectural methodologies e.g., Lean, Six Sigma, TOGAF.
- Strong relationship-building, team-working, and influencing skills.

Why is this Level of Experience Required?

The scope and scale of the challenge necessitate a leader with the right proven experience, project execution, problem-solving, and capability building.

Other Job-Related Skills/Background:
- The job holder will be closely involved with Cyber Security and be knowledgeable of security standards for all networked equipment, including IT OT areas. Will need to work collaboratively with other teams at the site (e.g., Automation / OT) to ensure effective security is in place.
- The job holder needs to have knowledge of Tech product usability and be able to share this to ensure the most effective usage of systems, providing detailed feedback where needed to product teams to enable improved product usability.

The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.
- Cognizant is a global community with more than 300,000 associates around the world.
- We dont just dream of a better way - we make it happen.
- We take care of our people, clients, company, communities and climate by doing whats right.
- We foster an innovative environment where you can build the career path thats right for you.

Lean, Six Sigma, TOGAF

Lean, Six Sigma, TOGAF