SENIOR TECHNICAL PRODUCT EXPERT, GLOBAL AUTOMATION

Job ID.
r What You"ll Do.
The Global Automation team develops and runs a wide range of first-class products that empower Criteo’s commercial and operations teams to maximise their business impact by scaling its operations while boosting the efficient delivery of value to clients.
Multiple of our products rely on internal communities of contributors such as; Analytics, Product Experts, Product Analytics or Technical Solutions Engineers that develop content at scale that is tailored to each client.
In your role, reporting directly to the Senior Director of Global Automation, you will lead and support our diverse communities of contributors.
You will be responsible for ensuring a steady flow of new, relevant content while fostering a self-reliant community culture.
This role is based at either Gurgaon or Hyderabad, India.
Shift timings will be PM - 9.
PM IST Your primary responsibilities will include.
Cultivate a vibrant, engaged community environment by organizing regular meetings, workshops, and training sessions.
Act as the primary point of contact for community members, providing guidance, encouragement, and recognition.
Develop and implement strategies to increase community participation and the quality of contributions.
Regularly review content for relevance and accuracy, coordinating updates as needed to reflect the latest trends and technologies Facilitate collaboration among community members to leverage diverse expertise and minimize duplication of efforts.
Provide technical and strategic support to community members, assisting with content development and ensuring adherence to best practices.
Define, monitor, and report key metrics and performance indicators to gauge the effectiveness of the content generated by the community"s contributions.
Bring a unified community voice into the product strategy Who You Are.
Background in Ad Tech, Data Analyst, Data Science, Software Engineering or a related field.
A minimum of 4 years of relevant experience leading and nurturing technical or analytical communities.
Intermediate or advanced proficiency in Python.
Excellent communication skills, with the ability to engage effectively with both technical contributors and commercial teams.
Experience in creating and delivering training programs tailored to different audiences, developing comprehensive user guides, e-learning modules, and FAQs.
Demonstrated ability to lead change management initiatives.
Organizational skills with the capability to manage multiple projects and deadlines.
A team player who can work effectively across different departments and teams We acknowledge that many candidates may not meet every single role requirement listed above.
If your experience looks a little different from our requirements but you believe that you can still bring value to the role, we’d love to see your application!​ Who We Are.
Criteo is the global commerce media company that enables marketers and media owners to deliver richer consumer experiences and drive better commerce outcomes through its industry leading Commerce Media Platform.
At Criteo, our culture is as unique as it is diverse.
From our offices around the world or from home, our incredible team of Criteos collaborates to develop an open and inclusive environment.
We seek to ensure that all of our workers are treated equally, and we do not tolerate discrimination based on race, gender identity, gender, sexual orientation, color, national origin, religion, age, disability, political opinion, pregnancy, migrant status, ethnicity, marital or family status, or other protected characteristics at all stages of the employment lifecycle including how we attract and recruit, through promotions, pay decisions, benefits, career progression and development.
We aim to ensure employment decisions and actions are based solely on business-related considerations and not on protected characteristics.
As outlined in our Code of Business Conduct and Ethics, we strictly forbid any kind of discrimination, harassment, mistreatment or bullying towards colleagues, clients, suppliers, stakeholders, shareholders, or any visitors of Criteo.
All of this supports us in our mission to power the world’s marketers with trusted and impactful advertising encouraging discovery, innovation and choice in an open internet.
Why Join Us.
At Criteo, we take pride in being a caring culture and are committed to providing our employees with valuable benefits that support their physical, emotional and financial wellbeing, their interests and the important life events.
We aim to create a place where people can grow and learn from each other while having a meaningful impact.
We want to set you up for success in your job, and an important part of that includes comprehensive perks & benefits.
Benefits may vary depending on the country where you work and the nature of your employment with Criteo.
When determining compensation, we carefully consider a wide range of job-related factors, including experience, knowledge, skills, education, and location.
These factors can cause your compensation to vary.