SAP KEY USER (F/M/D)

At DuPont, we are working on things that matter; whether it's providing clean water to more than a billion people on the planet, producing materials that are essential in everyday technology devices from smartphones to electric vehicles, or protecting workers around the world.
If you would like to be a part of a premier multi-industrial company that is delivering sustainable solutions that bring real purpose and value, of a company with collaborative spirit because it believes that we work best when we work together as a team and values the diversity of thought, then DuPont is the company for you! WHY JOIN US? Our purpose is to empower the world with essential innovations to thrive.
We work on things that matter!  Have the Opportunity to chart your own course, challenge yourself, and acquire new capabilities to build a rewarding and fulfilling career.
We reward employees with competitive pay and incentives to recognize skills, competencies, and contributions to business results.
Get to Experience a collaborative environment where teamwork is celebrated with flexibility that enhances balance and an inclusive atmosphere that is welcoming to all! Get to know our Purpose and make it yours by bringing innovations to market that improve the world, share a commitment to sustainability that makes our planet better and give back to communities in which we work and live.
We are looking for a new colleague, with excellent SAP SD knowledge, to join the Water/PBS SAP & eCommerce Team in Water & Protection to help shape the future! Based out of Asturias or Mechelen, the SAP Key User is the expert for his/her region (Europe, Middle East and Africa) and is part of a global Business SAP & eCommerce team.
The role closely interacts with the Customer Service and Supply Chain end-users to provide the desired service level in daily activities and in project work for new business requirements.
There will be integration work with other areas, such as pricing, data and CRM due to the interaction of the systems.
Your key responsibilities.
Daily operational SAP support to the customer service and supply chain team mainly for Water & Protection businesses for EMEA; Troubleshoot, identify root causes and resolve issues by putting in place monitoring tools, control mechanisms and best practices.
Log, follow up and test PRSN's, including regression testing of PRSN issued by other businesses; Analyse existing SAP processes based on the business requirements and propose solutions for improvements; Data extractions and analysis based on business requirements; Collaborate with the Data & Pricing Team within the Water & Protection Sales Ops Organization for overlapping SAP related requests; Support the SAP Subject Matter Expert in testing requirements for projects and automation requirements to ensure successful and timely completion of the project tasks assigned to you; Act as a multiplier within the organization to train and support end users; Keep SAP Technical & SAP User documentation up to date in the GKC and create corresponding iLearn modules; Support the Water & Protection IT CX roadmap journey.
Qualifications.
In depth SAP knowledge in the E2E OTC supply chain area; Strong MS Excel skills.
MS Access experience is a plus; Strong analytic skills; Work flexible, independent and at the same time be a team player; Knowledge of e-Commerce systems (MyDupont, P2X, EDI, ....) is a plus; Knowledge of Salesforce is a plus; Knowledge of the logistic interfaces (log, transoval, ...) is a plus.
Join our Talent Community to stay connected with us! DuPont is an equal opportunity employer.
Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability or any other protected class.
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