RESIDENT FIELD ENGINEER

Job Title RESIDENT FIELD ENGINEER Job Description Provide on-site technical expertise and support to our systems to ensure high quality technical assistance to our customer Minimum Required Education.
Bachelor’s degree in Biomedical Engineering, Electrical Engineering, is a plus or a related technical diploma is appreciated Minimum Required Experience.
1+ years of experience in field service support, preferably in medical imaging or healthcare equipment.
Minimum Required Certification.
Valid driver's license, PACS or any certification in imaging equipment or healthcare are a plus.
Your Role.
• As a Resident Field Engineer at Philips, you will provide direct, on-site technical support for Philips healthcare systems at a designated customer site, ensuring optimal system performance and customer satisfaction.
• Ensuring clinical system technologies provided remain operational and reliable, directly supporting customer care and healthcare efficiency.
• You’ll be a vital part of a dedicated technical service team, collaborating with Philips Technical Service Support and service manager, in Iberia clinical staff, hospital administrators, and regional support engineers.
You'll also serve as the first point of contact for escalated service issues at your assigned customer site.
• You’ll receive continuous dedicated technical training, exposure to cutting-edge healthcare technology, and career advancement opportunities within service and support leadership, project management, or system specialization tracks.
Soft skill development, mentorship, and cross-functional exposure are part of the growth journey.
You're the right fit if.
- You have 1+ years of experience in a customer-facing field service engineering role, preferably supporting clinical informatics systems like PACS, RIS, VNA or imaging systems like CT, MRI, or X-ray.
- Strong troubleshooting abilities, excellent communication, and customer service skills.
Ability to work independently under pressure, manage time effectively, and handle high-stakes environments like hospitals.
- Bachelor’s degree in Biomedical Engineering, Electrical Engineering, is a plus or a related technical diploma is appreciated - You’re proactive, adaptable, and committed to delivering excellence in a clinical environment.
Willingness to work flexible hours and travel locally when required.
How we work together We believe that we are better together than apart.
Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.
About Philips We are a health technology company.
We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve.
Do the work of your life to help the lives of others.
• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.
If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply.
You may still be the right candidate for this or other opportunities at Philips.
Learn more about our culture of impact with care here.
At Philips, we believe that every human matters.
As a global health-tech leader, we focus on improving people’s health and wellbeing through meaningful innovation.
The people who work here share our passion and are motivated to bring this purpose to life.
For more than 130 years, we have been creating technologies and innovations that improve people's lives and support healthcare practitioners.
Headquartered in the Netherlands and operating in more than 100 countries globally, we focus our advanced technology and deep clinical and consumer insights on Precision Diagnosis, Image Guided Therapy, Enterprise Informatics, Monitoring/ Connected Care, Sleep & Respiratory Care and Personal Health.
Together, we deliver better care for more people because we believe that every human matters.
That's why we're taking steps to create an environment where we acknowledge and embrace our differences and uniqueness and listen to and value each other's views.
When people feel cared for and listened to, they bring their best qualities to work, leading to better collaboration, communication, innovation and success.
It is the policy of Philips to provide equal employment and advancement opportunities to all qualified employees and applicants for employment without regard to race, color, religion, sex, pregnancy/childbirth or related medical conditions, age, ethnic or national origin, sexual orientation, gender identity or expression, physical or mental disability, genetic information, citizenship status, veteran or military status, marital or domestic partner status or any other characteristic protected by law.
As an equal opportunity employer, Philips is committed to fostering a culture where all are treated with respect and professionalism.
To ensure reasonable accommodations for individuals protected by Section 503 of the Rehabilitation Act of , the Vietnam Veterans' Readjustment Act of and Title I of the Americans with Disabilities Act of , applicants that require accommodation in the job application process may contact , option 5, for assistance.
Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.
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