REGIONAL DIRECTOR OF OPERATIONS - EUROPEAN SKI & BEACH PROPERTIES

REGIONAL DIRECTOR OF OPERATIONS – (EUROPEAN SKI & BEACH PROPERTIES)POSITION OVERVIEW:We are working for a Spanish fast-growing hospitality group, who is looking for a brand-new Regional Director of Operations for almost 10 different properties located in several countries around Europe.All these properties are managed boutique hotels, which belong to the same property, mainly located in several top ski destinations around different European countries, but not exclusively, since some of the properties are situated in paradise beach destinations, such as the Greek Islands or Costa Brava.So you will be the point of contact between the group and the ownership of these hotels, leading the path towards offering unparalleled service, fostering memorable experiences, and creating comfortable and unique spaces and experiences where guests feel at home wherever they go.All the relationship with the property will be in English, so we need someone completely fluent and able to travel frequently to visit the different destinations.So, if you’re passionate about skiing, the beach and operating boutique hotels, and eager to shape the future of the industry, keep reading since this looks like a fun opportunity for you!WHAT WILL WE BE EXPECTING FROM YOU?As our new Regional Director of Operations for these management properties, you will be working close to the property, making all necessary suggestions and guidelines to foster the guest & employee experience of all hotels.From the beginning, you will be working with 8 different boutique hotels located in different countries. But maybe there are some additions in the future, so it represents a crucial role for this group.Therefore, once you onboard in this position and with the support of our Global Director of Operations, you will need to:Develop and implement operational strategies aligned with the company's vision, goals, and values, fostering a culture of innovation, collaboration, and continuous improvement, adapting to the needs of each of the properties.Oversee the day-to-day operations of these boutique hotels, ensuring adherence to quality standards, brand guidelines, and regulatory requirements.Drive revenue growth and cost management through effective resource allocation, pricing strategies, and operational efficiencies.Analyze performance metrics, market trends, and guest feedback to identify opportunities for enhancement and drive strategic decision-making.Establish and maintain strong relationships with the ownership of these hotels, as well as vendors, partners, and different stakeholders to support operational objectives and negotiate favorable terms for these properties.Make sure that all our technology solutions to streamline operations are well implemented to enhance guest experiences, and improve productivity.Ensure compliance with health and safety standards, taking proactive measures to mitigate risks and uphold a safe environment for guests and employees.Collaborate with cross-functional teams, including sales, RM, marketing, finance, and human resources, to drive integrated strategies and achieve business objectives.FIT IN THE POSITION:The perfect candidate for this position will have:Proven track record of success in a senior operations leadership role within the hospitality industry, with experience managing diverse portfolios (preferably leisure boutique hotels and ski / beach experience).Ability to travel frequently to visit these European destinations and make sure all the desired path and guidelines are being followed. Furthermore, we need this person to have a valid European driving license, since they will need to use a car to reach some of the properties.Experience in pre-openings will be strongly valued, since most of the properties are already in operation, but some of them are in these phase.Strong business acumen, with a deep understanding of hospitality operations, revenue management, industry best practices and mandatory regulations.Exceptional leadership skills, with the ability to inspire and motivate teams, foster a positive work culture, and drive performance excellence.Strategic thinker, but with a hands-on profile ad the ability to develop and execute operational initiatives that deliver measurable results and drive business growth.Excellent communication, negotiation, and interpersonal skills, with the ability to build strong relationships and influence stakeholders at all levels.Analytical mindset, with the ability to interpret data, identify trends, and make data-driven decisions to optimize operations and enhance guest experiences.Experience working and advising family office businesses will be a strong plus, since this will be your main stakeholder.Bachelor's degree in Hospitality Management, Business Administration, or related field; MBA or equivalent preferred.Fluency in English and Spanish; additional languages will be a plus.Good knowledge of hospitality management systems, technology platforms, and Microsoft Office Suite.WHY JOIN US?We are talking about a fast-growing, fresh, and dynamic hospitality chain, so you will:Have the opportunity to be part of a dynamic and innovative hospitality firm with a strong commitment to excellence and guest satisfaction, and with different existing brands and business units (and growing).Have a chance to make a meaningful impact and shape the future of hospitality, by bringing new points of view, ideas and methodologies through innovation, passion, and dedication.Work in a collaborative and inclusive work environment that values creativity, teamwork, and continuous learning.Have a competitive compensation package, including base salary + performance-based incentives.Have growth opportunities and career development pathways within a rapidly expanding organization.So, if you're ready to embark on an exciting journey and contribute to shaping the future of hospitality, we are waiting for you as our new Regional Director of Operations – European Ski & Beach destinations.Join this passionate team and become a part of an extraordinary journey!