PROGRAM MANAGER - PARTNER EXPERIENCE SERVICES

Job Description Requirements for the role.
This person will work with stakeholders from across the Global Partnerships and Channels organization to plan, design, and execute various high-touch partner enablement and training events.
We are looking for a very specific set of requirements, as we need someone who can effectively design and deliver enablement events and has a strong marketing and communications skillset.
In order to be considered, a candidate must have each of the following experience present on their resume.
Proven experience designing, delivering, and executing in-person and virtual events.
Experience with design, communication, and marketing of events, including but not limited to webinars, email, and social media campaigns.
A proven track record of successfully managing and delivering projects with multiple complex workstreams and multiple stakeholders.
What you get to do in this role.
We are looking for a self-starter to design and execute in-person and virtual enablement events for the ServiceNow partner community.
The ideal candidate will be able to dive in and.
Collaborate with cross-functional teams to plan, create, and execute partner events designed to provide partners with the tools, resources, and knowledge to be successful.
Help with strategy and planning for regional partner enablement events; manage events from design through delivery utilizing project management tactics.
Create registration pages, email marketing communications, graphics, banners, landing pages, and other assets to promote events and boost attendance.
Collect, monitor, and analyze event data to improve partner experiences.
Design and deliver executive-level presentations to communicate ideas and information to event stakeholders and participants.
Create new and interesting ways to connect with partners through in-person and virtual event experiences.
Qualifications In order to be successful in this role, we need someone who has.
Relevant experience in partner ecosystem organizations within IT or software with a demonstrated track record of successfully executing enablement programs for partners Proven project management experience Passion for Partners and the ServiceNow community Experience managing events in a virtual work environment preferred Understanding of the training and certification industry preferred Excellent verbal / written communication skills A scrappy self-starter attitude with a steadfast commitment to quality The ability to problem-solve and innovate in a fast-paced environment Excellent collaboration and teamwork skills A strong working knowledge of MS Office applications, including Word, Excel, and PowerPoint Knowledge of graphic design tools and event management software experience is a plus Survey design, and analytics background is a plus Experience working with a virtual global team is a plus Additional Information ServiceNow is an Equal Employment Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.
At ServiceNow, we lead with flexibility and trust in our distributed world of work.
Click here to learn about our work personas.
flexible, remote and required-in-office.
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Government for certain individuals.
All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.
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Government.
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