PRINCIPAL MANAGER REVERSE LOGISTICS

Join Us At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team.
When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world.
If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.
What you’ll do As the Principal Manager of Reverse Logistics, you will shape the reverse logistics strategy for network equipment and direct all aspects of its implementation to support Vodafone’s operational and sustainability goals.
In this role, you will drive consistent practices across the group and ensure the efficient management of the end-to-end reverse logistics flow.
This includes implementing network-wide standard operating procedures (SOPs) for reverse logistics, identifying synergies or required differences within each geography, and defining key performance indicators (KPIs) to measure and enhance the efficiency, cost-effectiveness, and quality of reverse logistics processes, policies, and procedures.
You will partner with networks, planning, and finance teams to create full transparency of how we plan the return of decommissioned equipment, benchmark physical returns to warehouses against forecasts and network data, and interlock opportunities to re-use, re-sell, or recycle network equipment with broader investment plans.
As the custodian of our Network Waste, you will also work closely with logistics and recycle partners across markets to identify and execute scalable reuse, repair, upcycle, and recycle solutions, aligned with Vodafone’s Purpose and zero landfill target.
The ideal candidate is a strategic thinker with a strong operational background, excellent leadership skills, and a proven track record in logistics and supply chain management, specifically reverse logistics.
You will develop and execute the reverse logistics strategy supporting our operational and sustainability goals.
Establishing KPIs to measure and enhance the efficiency, cost-effectiveness, and quality of the reverse logistics processes, policies, and procedures will be a key part of your role.
You will also develop and implement network-wide SOPs for reverse logistics, identifying synergies or required differences within each geography.
In terms of performance and planning, you will work with networks, supply planning, and finance teams to align opportunities to use returned inventory in new deployment plans, maximizing ROI.
You will benchmark physical returns to warehouse vs.
forecast and network data (e.
., U, NOC) and drive network segmentation to reuse older technology as a substitute for evolution products.
For partner management, you will embed reverse logistics as a commercial milestone in decommissioning and deinstallation contracts, ensure Vodafone’s compliance with relevant contractual terms to return hardware to its OEMs, and establish and manage service level agreements (SLAs) with 3PL partners and recyclers, defining performance expectations and contractual obligations.
Regarding network waste and circularity, you will develop and execute scalable reuse, repair, upcycle, and recycle solutions, aligned with Vodafone’s Purpose and zero landfill target (compliance to CSRD).
You will identify opportunities to monetize network waste, assess current scrap and disposal policies, including the use of our Asset Marketplace, and ensure supplier compliance with relevant environmental legislation while supporting internal audits of E2E processes.
In terms of culture and continuous improvement, you will identify partnership opportunities to enable innovative and cost-effective solutions to drive value from reverse logistics.
Staying informed about industry trends, best practices, and emerging technologies in reverse logistics, you will recommend innovative solutions to enhance operational efficiency and foster a culture of accountability, innovation, and continuous improvement.
Who you are Logistics and Supply Chain.
Strong knowledge of logistics principles, processes, and best practices (including reverse logistics economics).
Proven track record of managing reverse logistics strategy and operations at scale.
Knowledge of industry regulations and compliance requirements (including waste management).
Organizational and Time Management.
Excellent organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
Ability to adapt to changing priorities and work in a fast-paced environment.
Problem-Solving Skills.
Outstanding problem-solving skills, with the ability to analyze complex situations and develop effective solutions.
Analytical Skills.
Strong analytical skills, with the ability to collect, analyze, and interpret data to drive informed decision-making.
Communication and Interpersonal.
Excellent communication and interpersonal skills, with the ability to collaborate and build relationships with diverse stakeholders.
Ability to communicate and present with impact both verbally and in writing.
Leadership.
Ability to effectively lead and manage diverse teams through either direct or indirect reporting relationships.
Familiarity with lean principles and continuous improvement methodologies.
Language.
Proficiency in English, both written and spoken.
Education or Experience.
University degree in Logistics, Supply Chain, or Engineering (Masters/MBA preferred or professional certification) OR/AND 8+ years of experience in logistics, supply chain, of which 4 years in a leadership role.
Not a perfect fit? Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background.
If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.
What's in it for you We want you to feel happy and fulfilled at work, without compromising the other things in life that matter to you.
Here are some of the ways we support this.
Annual Discretionary Bonus •    Rewarding your hard work and dedication Generous Annual Leave •    28 days of annual leave, with the option to buy an additional 5 days and the opportunity to carry over 5 days per year •    1 additional day (Family Day) for personal milestones or special occasions •    11 public holidays to enjoy time with family and friends •    5 charity days per year to give back to the community Flexible Work Arrangements •    Flexible working schedule to help you balance your professional and personal life  •    20 days to work from abroad, allowing you to combine work with travel and new experiences Comprehensive Health and Wellness •    Lunch vouchers to support your midday meals •    Access to private AXA health insurance and a robust pension scheme to secure your health and future Continuous Learning and Development •    Access to Vodafone University and online training resources to help you grow your skills and advance your career Your journey to joining us Apply.
Take the first step and submit your application.
We’re excited to learn more about you! CV Review.
Our team will carefully review your CV to ensure your skills align with the role.
Recruiter Call.
Let’s chat! We’ll discuss your experience and what excites you about this opportunity.
Personality Assessment.
Discover your strengths with our insightful personality test.
1st Business Interview.
Meet with the team to dive deeper into your expertise and how you can contribute to our success.
2nd Business Interview.
A final conversation to explore your fit with our company culture and long-term goals.
Your Outcome.
We’ll share the decision with you—either welcoming you aboard or providing valuable feedback.
Who we are We are a leading international Telco, serving millions of customers.
At Vodafone, we believe that connectivity is a force for good.
If we use it for the things that really matter, it can improve people's lives and the world around us.
Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.
Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do.
You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures.;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.
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odafone.
om/application-adjustments/ for guidance.
Together we can # Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded.
We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business.
We actively encourage everyone to consider becoming a part of our journey.