LUXURY RESERVATION CONSULTANT (FRENCH SPEAKERS)

Job Description For Luxury Reservation Consultant (French Speakers)(HOZ) in Barcelona,Spain.
ACCORCompany DescriptionWould you like to work for a company where hospitality is a work of heart and you can be all you are?Our purpose is to pioneer the art of responsible hospitality, connecting cultures with heartfelt care.
With over hospitality experts in more than 40+ hotel brands, we nurture a real passion for service and achievement beyond limits.
t the Accor Global Reservation Centre, we offer memorable experiences to our clients.
You will be part of an international team helping guests offering them the best experience when making the reservation in the luxury hotels around the world.
You will be sharing your expertise and knowledge of our spectacular, world-class locations and properties while having authentic conversations with guests.
Job DescriptionYour mission will be to serve as the connection between Accor and our guests through.
Responding to guests requests in an unscripted environment, where we are known as Heartists (Heart + Artist).
Everything we do comes from the heart, and you have the freedom be creative in your guest conversationsHaving authentic conversations while you book global travel experiences to luxury destinationsSharing your knowledge and your passion for hospitality, making thoughtful recommendations help your guests choose the right room and package for their needWhat is in for you? Great welcoming plan.
You will have a specific training planfor one month that will help you to understand more about our culture, values, business and quality standards that will help you to feel comfortable and confident when taking your firsts calls.
nclusive and International Workplace.
Join a diverse, inclusive, and enjoyable work environment where we benefit from the diversity of over 30 nationalities.
ollaborative Atmosphere.
Engage with a team of passionate individuals dedicated to excellence.
You will be joining a dynamic new team excited to meet you and welcome you aboard!Exclusive Discounts.
Benefit from attractive discounted rates at our iconic properties worldwide.
aily Meal Allowance.
Enjoy daily meals with our food allowanceHealth & Wellbeing.
We provide you with private health insuranceand activities to support wellness initiativesIncentive Plan.
Earn rewards based on smart goalsGlobal Reach.
Make a global impact by connecting with guests from around the world.
ommunity Involvement.
Participate in opportunities to give back and make a positive impact in the community.
ualificationsYour experience and skills include.
elevant Experience.
Background in sales, customer service, hospitality, or tourism.
Luxury travel experience is a plus.
anguage Skills.
Native or proficiency level in French and fluency in English (C1-C2).
ech Savvy.
Comfortable with computers and new software.
assion for Travel.
Genuine interest in travel and hospitality.
ctive Listener.
Ability to understand and respond to guests' needs.
xcellent Communicator.
Strong verbal and written communication skills.
ustomer Service.
Solid understanding of service principles and best practicesResponsible.
Strong sense of responsibility and accountability.
ager to Learn.
Curious and eager for self-development.
eam Player.
Collaborative and respectful in a diverse multicultural environment.
vailability.
Start September Additional InformationIf you are passionate about luxury and sales, and are looking for a role that values genuine interactions and exceptional guest experiences, apply now to become a Luxury Reservation Consultant with us.
Let's create unforgettable experiences together.
ocation and Availability Requirements.
Must be currently legally entitled to work full-time in Spain 39 working hours/ weekWe offer rotating schedules2 consecutive days off (two weekends off per month guaranteed)Current opening hours.
Mon-Sun 8am to 10pmOur Commitment to Diversity & InclusionWe are an inclusive company and our ambition is to attract, recruit, and promote diverse talent.
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS What It's Like to Work at Accor Global Reservation Centre.
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