HR ADVISOR

About Kerry   Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries.
Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world.
Our vision is to be our customers' most valued partner, creating a world of sustainable nutrition.
A career with Kerry offers you an opportunity to shape the future of food while providing you opportunities to explore and grow in a truly global environment.
About the role   The Global Business Services (GBS) HR Advisor will support local services for their assigned populations - specifically activities that are part of the GBS Service Catalogue that cannot be provided from centralised GBS, which will include case management in the Employee and Manager Support Section of the Global Business Centre, and also partnering with the business on other activities such as Talent Acquisition/Talent Management, Reward, Payroll admin/queries.
You will own your own workload through the analysis of current case load, identifying trends and undertaking improvement actions, providing insightful, intelligent reporting to customers to support and maximise business performance.
Working with leaders across the GBSC and business HR to deliver and improve SLAs and performance, thereby demonstrating added value to the business and foster a culture of service excellence with your colleagues, role-modelling this and coaching other team members to deliver true best in class services to all.
As this role is based in Barcelona, Spain, you will be required to be fluent in Spanish and English but other languages are also welcome.
Please also be aware that this is a 12 month fixed term contract for maternity cover.
Key responsibilities   Providing advice and support to our Employees and People Managers on all Employee Relations cases related to a specific site / location / country including sensitive & complex cases Managing the formal case cycle and coordinating the case management process using the required technology and methods of communication, looking for opportunities to resolve the matter informally, where appropriate.
Co-ordinating and delivering training and development to People Managers to coach and upskill them, enabling them to appropriately manage and develop their people and build high performing teams that deliver Ensuring a positive experience for all Employees and People Managers, even when processes and situations are challenging ones, by maintaining respect for individuals and delivering excellent customer service at all times Ensuring all Tier O (self-service) information and guidance is up to date, relevant and accessible to all Employees and People Managers, by recommending legislative and statutory updates to existing Knowledge base articles and reviewing Virtual Agent chats to look for ways to improve our self-service offering Providing evidence-based advice and guidance to People Managers on emerging trends and patterns in their respective business area and among their team members and supporting them to address people challenges on the horizon.
This may include such areas as sickness and absence trends, rising cases of disciplinary or grievance, industry wide or external developments or factors etc.
Ensuring high quality collaboration with all other Specialist/ Service Centre teams to ensure alignment and consistency of services delivered   Qualifications and skills   In Kerry we understand that people have very different career trajectories and experiences.
In order to be successful in this role we would be looking for the right competencies and aptitudes as well as your proven track record of success in HR and local knowledge of employee relations, labour law, collective bargaining agreements and union contracts.
Additionally, you should bring.
Experience in advising and supporting employees and people managers on employee relation cases Understanding of formal case cycle and coordinating the case management process leveraging technology, communication, and stakeholder management Experience in providing positive candidate and employee experience along an employee life cycle Experience in interpreting and applying union agreements Ability to partner effectively with local institutions and partners to secure talent Ability to manage and cope with ambiguity Customer orientation and excellent communication skills to stakeholders Background or experience in payroll processes is a plus but not a must Ability to analyse data, identify trends and ability to drive (local) improvement initiatives Advanced knowledge of MS Office (e.
., Word, Excel, PowerPoint, etc.).
Team player and can-do attitude   What's in it for you?   At Kerry, we believe in giving talented, curious people the opportunity to make a difference.
We work as a team, searching for the best ways to inspire food and nourish life.
We're a community of innovators, working across disciplines to solve global food challenges with a fresh approach.
We want you to achieve whatever you put your mind to.
This role is predominantly based in Barcelona, Spain although you may benefit from visiting some of our other manufacturing facilities across the country and region, as well as our office locations on an occasional basis.
Our salary and reward package are highly competitive and we also offer a wealth of other benefits (these vary depending on location but can include Employee Discounts, Employee Assistance Programme, Healthcare, Agile and Flexible working and recognition and reward incentives)   Get in touch today!   In Kerry we benefit from the knowledge of our colleagues who bring a diverse range of cultures, backgrounds, lifestyles and experiences.
One team fostering an inclusive culture that, above all, inspires food and nourishes life.
One culture where everyone brings their unique perspectives and experiences to help make us better, together.
We are committed to nurturing an environment of positivity and inclusiveness, where everyone can be at their best, both personally and professionally.