HELP DESK WITH ENGLISH, GRANADA
Descripción de la oferta de empleo
Perfil buscado (Hombre/Mujer)
Responding to customer queries in a timely and accurate way via phone email or chat
Diagnosing and troubleshooting technical issues
Tracking and fully documenting request problem-solving process
Coordinating with the technical team to resolve advanced issues
Preparing and presenting reports on help desk performance
Providing feedback and suggestions to improve customer service
You will work for an important multinational company in the industrial sector. Company in full digital transformation at a global level based in Granada.
A successful Help Desk professional should have
A degree in Information Technology Computer Science or a related field.
High level of English.
Strong knowledge of Microsoft Office and help desk software.
Excellent problem-solving skills.
Strong customer service skills.
Ability to work well in a team-oriented environment.
Our client is a well-established company in the Industrial / Manufacturing industry employing over 500 dedicated professionals. They are recognised for their commitment to innovation quality and superior service.
An estimated salary range of 20 000 - 25 000 per annum.
A supportive and collaborative work environment.
Generous annual leave.
Opportunities for professional development.
Unique opportunity to work in a leading company in the Industrial industry in Granada.
This is an excellent opportunity for a committed Help Desk professional to grow their career in a reputable company. If you believe you possess the skills and experience necessary we encourage you to apply.
helpdesk,
helpdesk,
Detalles de la oferta
- Michael Page
- Sin especificar
- 27000€ - 27000€
- 26/03/2024
- 24/06/2024
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