FRENCH) ACCOUNT MANAGER- INTERNSHIP
Descripción de la oferta de empleo
Our advanced set of in-house features cover everything from bookings, to payroll, marketing, and much more so our partners can retain, grow, and expand their clients base.
We’ve grown to over partners in 30+ different countries and we’ve expanded by leaps and bounds since we first started.
We provide partners with.
Our platform - the heart of the system (B2B); a white label iOS and Android mobile application (B2C); an integrated Video on Demand tool; Our self-built Smart Marketing Suite; A Webshop to up- and cross-sell different products.
Our Objective We’re continuing to grow our team to become the #1 tech partner for boutique studios in Europe and the rest of the world! Since we launched in , we have already achieved the following.
We’ve built a community of over 3 million users.
Finalised a Series A Fundraising of $4+ million in December .
Grown our team to more than 120 employees.
Job Description For our Account Management Team in Barcelona, providing outstanding client relationship is our top priority.
We’re looking for a dedicated and personable account manager to serve as our main point of contact on the FR market.
Your main task will be.
Owner of the onboarding of your accounts Maintain accurate client records, keeping track of any updates Act as the first and main point of contact in all matters relating to client concerns, complains and needs via chat, email or phone Develop a thorough understanding of our products and service offerings to better upsell and cross-sell to clients Build and strengthen client relationships to achieve long-term partnerships Be the voice of your clients internally, identify their needs and participate in the creation of new features and business opportunities Collaborate with teams Marketing & Product and Operations to improve internal processes and customer satisfaction About you Languages French & english mandatory Skills in other languages as spanish, dutch, german, italian and others are a plus Skills & Values Proactive Customer-driven and highly curious about their needs Ability to multitask and juggle several responsibilities simultaneously Strong written and verbal communication skills Good attention to detail and organizational skills Tech-savvy Good excel level is a plus Team spirit Previous experiences Professional experience as Account Manager/Customer Support Service will be highly appreciatedInterview ProcessHere’s what our interview process looks like.
all with our Talent Acquisition team (15-minute Zoom meeting).
nd Interview with Team memberOptional 3rd Interview with Head of Customer Success & Operations
Detalles de la oferta
- BSPORT SOLUTION
- En toda España
- Sin especificar - Sin especificar
- Sin especificar
- 02/08/2023
- 31/05/2024
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