CRM DOMAIN ARCHITECT

Join Us At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team.
When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world.
If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.
What you’ll do Mission of the Modernization Domains Centre of Excellence (CoE) is to define, prioritize and deliver the commercial and technical roadmap of the organization.
The CRM Domain Architect has a key role to Vodafone IT strategy, He/She is responsible for the architectural design of the specific domain and contributes on the systems roadmap as well as consults upon uplift and modernization projects.
Key Accountabilities.
Participate in PI planning, collaborate with other architects, product owners, and teams during the event to provide architectural guidance and help prioritize features/tasks.
Participate in end-to-end technical architecture across all related systems.
Ensure that the architectural vision aligns with the organization's goals and is integrated into the planning process.
Develop and maintain the overall system architecture, prepare the Low-Level design for CRM domain.
Collaborate closely with other technical teams, (Vodafone, SIs) to deliver solutions on time/budget/scope/quality.
Offer technical leadership to development teams by providing guidance on best practices, coding standards, and ensuring architectural integrity.
Help resolve technical issues and challenges that arise during development and testing.
Work with the Solution Architect to define and maintain the Solution Intent, ensuring that it aligns with the system architecture.
Collaborate closely with other technical teams, (Vodafone, SIs) to deliver solutions on time/budget/scope/quality.
Participate in inspect and adapt workshops to gather feedback and identify areas for improvement in the architecture and development processes.
Identify and manage technical risks associated with CRM system and system architecture.
Proactively address potential issues that may impact the success of the program.
Who you are 3 - 6 years of similar experience with strong background in application design, development & architecture in Oracle Siebel.
Experience in delivering complex solutions in BSS area in a matrix environment.
Good understanding of integration/API technologies and web service standards.
(i.
., WSDL, REST, SOAP).
Experience in database technologies.
Demonstrated knowledge of Telecom industry will be highly appreciated.
Higher education in Computer Science, Engineering or a relevant field.
Masters Degree on IT related field will be considered as an asset.
Solid analytical, methodical and problem-solving skills.
Self – motivated with strong time & priorities management skills.
Excellent teamwork and collaboration skills.
Excellent written and verbal communication skills in both Greek & English.
Not a perfect fit? Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background.
If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.
What's in it for you •   Competitive pay, bonus & remuneration package  •   Private Health & Medical Insurance   •   Hybrid way of working.
a blend of 60% remote and 40% office-based working, including the option to work up to 20 days from abroad  •   Remote work equipment to help you create a comfortable, ergonomic workspace at home   •   Unlimited access to learning resources and trainings  •   Vodafone Parental Leave.
16 weeks of fully paid parental leave to all employees regardless of gender, sexual orientation or length of service   •   Spirit of Vodafone Day.
one day each quarter dedicated to your personal development  •   Extra days off.
Vodafone Day, Family Day, Volunteering Day   •   Needless to say, we cater for your communication wherever you are  •  Office amenities (subject to the office location).
such as restaurant, beauty corner, gym and parking  •  Special employee offers and discounts  #LI-Hybrid #Vodafonespirit #Togetherwecan Who we are We are a leading international Telco, serving millions of customers.
At Vodafone, we believe that connectivity is a force for good.
If we use it for the things that really matter, it can improve people's lives and the world around us.
Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.
Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do.
You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures.;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.
If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.
odafone.
om/application-adjustments/ for guidance.
Together we can.
Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded.
We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business.
We actively encourage everyone to consider becoming a part of our journey.