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COMMUNICATION AND CRM MANAGER

Descripción de la oferta de empleo

🚀 Shape the Future of Digital Commerce with Your Visionary Expertise 🌐About Miravia: Miravia is an innovative e-commerce platform that connects buyers and sellers effortlessly. We are committed to providing a dynamic shopping experience by partnering with forward-thinking brands across diverse categories. Based in Madrid, we collaborate with global teams to develop the e-commerce platforms of tomorrow.Your Role: We are looking for a proactive and results-driven professional to lead our product management initiatives, ensuring the best possible experience for both buyers and sellers. You will focus on identifying areas for improvement, spotting new opportunities, and bridging gaps in our platform. By drafting comprehensive business requirements, you will merge market insights with creative solutions and compelling seller narratives to drive agile development.Key responsibilities:1. Define communication plans based on overall seller engagement strategy to reach the desired seller communication result (opening rate, satisfaction rate, engagement result etc.)2. Monitor, track , report seller communication progress and optimize communication process3. Partnered with PD & engineering team to develop new features of seller communication tools4. Answer, sorting & optimize questions on community5. Develop & grow community leaders among sellers6. Optimize the community platformQualifications:1) Bachelor Degree2) Native Spanish speaker + fluent English3) Very strong communication skills (especially written) for marketplace scenarios, not limited to understand both business needs and seller needs; draft engaging content in a simple but attractive way; a "people person" with high-energy and client oriented mindset4) A fast-learner who adapts him/herself into an innovative environment with uncertainty5) Experience in copywriting and editing will be a plus6) Experience in visual design is a plusWhy Miravia?At Miravia, you'll be part of a culture that celebrates diversity and encourages innovative thinking. We offer competitive salaries, comprehensive benefits, and a supportive environment where you can grow your career. Our commitment to work-life balance is unwavering, and we provide the flexibility needed to ensure you're always at your best.Application Process:Ready to embark on this journey with us? Send your CV in English and tell us why you're the perfect fit. Whether you tick every box or bring a unique blend of skills, we want to hear from you. Diversity is our strength, and we encourage applications from those who bring distinct perspectives to our team.Please, send us the CV in English!Join Miravia, and let's shape the e-commerce landscape together!
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Detalles de la oferta

Empresa
  • Miravia
Localidad
  • En toda España
Dirección
  • Sin especificar - Sin especificar
Fecha de publicación
  • 20/05/2025
Fecha de expiración
  • 18/08/2025
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