CALL CENTER SPECIALIST (ENGLISH AND SPANISH) ()
Descripción de la oferta de empleo
With companies across the globe laying critical emphasis on their human resources management, demand for temporary staffing is rapidly growing because it improves focus on core/critical activities and can be adapted to the seasonal nature of business, addresses business uncertainties and the demand for rapid growth.
In short, temporary staffing creates a very nimble human capital platform which allows organizations to maximize their productivity and flexibility at all times.
GDKN is one of the very few minority business enterprises in North America that has the status of Preferred vendor with world’s largest corporations in various industries including.
Electric Gas Telephone Utilities Manufacturing Defense Banking/Financial, Information Technology Healthcare/Pharmaceutical Job Description •Prefer candidates that are fluent in both English and Spanish; prefer that candidates have experience providing customer service via phone and experience working in a call center environment.
•The Customer Care Representative serves as an advisor for our portfolio of Energy Conservation programs.
•Please notify applicants of Honeywell's site access protocol for on-site interviews and requirements for employment.
•RESPONSIBILITIES.
• Answer inbound calls, make outbound calls, respond to customer inquiries in a timely manner • Learn our portfolio of Energy Conservation programs • Uncover customer needs and interests, help customers navigate through our portfolio of Energy Conservation programs to understand which may be most beneficial • Discuss eligibility requirements as defined in the terms and conditions • Partner with program teams to ensure timely resolution of customer inquiries • Route customers to the appropriate Energy Conservation program • Other duties as assigned •QUALIFICATIONS.
•Basic Qualifications.
• High School Degree or Equivalent • Prior call center experience, prefer a minimum of 3 years prior experience in call center environment • Working knowledge of call center practices and technology • Polished verbal communication skills • Interpersonal skills, ability to quickly establish rapport with customers •Additional Qualifications.
• Schedule flexibility, evenings may be required occasionally in the future (until 8pm) • Saturdays may be required in future (one Saturday a month) Additional Information All your information will be kept confidential according to EEO guidelines.
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Detalles de la oferta
- GDKN Corp.
- En toda España
- Sin especificar - Sin especificar
- 27/03/2024
- 25/06/2024
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