ASSOCIATE ARCHITECT – SUPPLY PLANNING (CS) EMEA

Be part of something revolutionaryWe have a vision. Our Digital Brain, o9’s AI-powered platform, is used by global enterprises to drive digital transformations. The integrated planning and operational efficiencies we provide are helping businesses do more, be more, and mean more to the world at large. Because businesses that plan better, reduce waste, creating value for themselves and the planet.But we also have a vision for our people. We want talented, committed, driven people to power our transformative approach. As an individual and in a team, your actions reflect our values. In return, we’ll provide a nurturing environment where you can be a part of something special.About the role...We are seeking a highly motivated and exceptionally competent Associate Architect – Supply Planning to join our team in Barcelona, Spain.The Associate Architect - Supply Planning role will support o9’s global customers post-implementation to ensure customer success and support. Also, ensure the effective operation of o9’s solutions. Will work closely with product development, product management, and services/support teams. The successful candidate will get to work directly with o9 clients on a daily basis via phone and occasionally in person.What you’ll do for us… Own and resolve process, configuration and product related issues in Supply planning domain.Work with customer supply planners and schedulers to understand and debug issues in supply planning and production scheduling.Ability to understand o9 supply chain solver configuration (Optimization or heuristic based) and solve customer business problems by proposing the appropriate configuration options.Responsible for solution usability and uptime by resolving any customer issues in a timely fashion, ensuring the accuracy of data loads, and validating the e2e workflows.Ability to identify any design issues in the existing setup and solve the business problem by providing breakfixes. Be the single point of contact for any platform level upgrade/patch/hotfix.Ability to convert business logic to technical platform design, including knowledge of platform infrastructure.Work closely with solution architects and configure the o9 platform based on the change requests/enhancements post-go-live and deliver them to solve deep operations/supply chain problems.Create and execute workflow and data analytics test-cases.Work on bugs/issues and track progress at resolving issues using the support tools.Support Super User and End User on their daily system usage, for a global user base.Actively help in improving internal processes and product features based on customer feedback by interfacing with the development and operations teams.Mentor junior analysts/consultants to familiarize them with technical and business aspects of a project.Demonstrate thorough knowledge of industry best practices, business processes, o9’s solutions, technical architecture, and value proposition.What you’ll have...Education: 6+ years of experience with a Bachelor’s degree in Operations Research, Supply Chain Management, Industrial Engineering, Engineering Management, Business Analytics or a closely related discipline; OR a Master Degree is the above fields with 5+ years of experience.Experience:5 years of specialized implementation or support experience in Supply planning solutions especially in Linear Programming or Heuristic solver.5 years of experience supporting or implementing knowledge graph-based supply chain planning solutions is required.3 years of knowledge of spreadsheets and software (Microsoft Excel, Google Sheets), document processing (Microsoft Word, Google Docs), and presentation (Microsoft PowerPoint) is required.1 years of statistical, Optimization and Simulation skills through software tools and packages like R, Python, SAS, CPLEX or similar is required.Previous experience with implementing planning applications is preferred.Firsthand experience leading a team providing post-go live support is preferred.Understanding of ITIL concept is preferred.1 year of experience in databases (SQL Server, MySQL) is required.Skills:Fluent in one or more languages like SQL, MDX, T-SQL or similar is preferred.Strong analytical techniques, data mining knowledge and proficiency in handling and processing large amounts of data.Proficiency with Data Visualization tools like Tableau and/or Power BI is preferred.Strong verbal, written, presentation and demonstration / training skills are required.Ability to communicate mathematical, technical or software usage concepts to audiences with limited prior mathematics, technical or software background is preferred.Location: Preferably Barcelona - Spain. Also accepting applications from candidates currently based in the Netherlands, Germany, Spain, Italy or the UK.What we’ll do for youCompetitive salaryTech tools: Complementary Mac or PC laptop.Enjoy yourself: Unlimited paid time off.Stock options to eligible candidatesHigh growth organization - very strong entrepreneurial culture and no corporate politicsSupport network: Work with a team you can learn from and every day.Diversity: We pride ourselves on our international working environmentSocial: Fun after-work activities like Friday Socials. If you’re in the office, feel free to join these events in person.Food and drink: Enjoy healthy snacks, fresh fruit, teas and coffees on us.Work Life Balance: https://youtu.be/IHSZeUPATBA?feature=sharedMore about us… o9 Solutions is one of the fastest-growing enterprise SaaS companies in the world today. As per the last public disclosure, o9 was valued at approximately $3.7B. Our mission is to digitally transform planning and decision-making for small and large enterprises. We have a high-energy, values driven, people centric culture that focuses on being the most valuable partner to our clients.Our platform, the o9 Digital Brain, is the premier AI-powered, cloud-native platform driving the digital transformations of major global enterprises including Google, NIKE, Walmart, AB-InBev, Starbucks, Danone, Caterpillar, Toyota and many others.Our headquarters are located in Dallas, with offices in Amsterdam, Paris, London, Barcelona, Bangalore, Tokyo, Seoul, and Sao Paulo.o9 is an equal opportunity employer and seeks applicants of diverse backgrounds and hires without regard to race, color, gender, religion, national origin, citizenship, age, sexual orientation or any other characteristic protected by law.