Service designer, digital marketing, design researcher

And*** ***** (XX años)
Service Design / UX Researcher en Incipy (Digital Transformation Consultancy) – Madrid
Uxer School
Madrid,
Madrid
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Experiencia
Service Design / UX Researcher
Incipy (Digital Transformation Consultancy) – Madrid
feb 2016 - abr 2018
Leading qualitative and quantitative researches, User Experience, Business and Marketing strategies, Digital Transformation and Innovation plans. Managing, creating and delivering tactics and campaigns across all digital channels (Paid, Search, Programmatic, Affiliates, E-mail Marketing) with a growth perspective.
Specific digital projects: Strategy & Service Design, UX Research, Workshop planning and facilitating, CRM, E-commerce, SEO / SEM Optimization and Digital Analytics.
Clients: EY, Viajes El Corte Inglés, Santander, Gas Natural Fenosa, Repsol, Go Fit, Lilly, Salvat, Reale Seguros.
Digital Marketing Manager
SHA Wellness Clinic – Madrid
sep 2011 - feb 2016
Responsible for the Marketing Strategy (On/Off), Branding and International Communication. Support to the Sales and CRM departments.
Digital Marketing Plan and Budget control, Inbound Marketing and paid media campaigns, CMS management, Website content, SEO, SEM, E-Commerce and Analytics, International PR strategy, International and high-end Events organization, relationship with agencies, media and partners.
Co-brandings: Clinique, Germaine de Capuccini, Telva, Audi, Yo Dona.
Digital Communication Manager
Naranjo Viable Group
ene 2010 - sep 2011
Responsible for corporate communication of five companies.
Social Media Plan and Communication strategy, Brand reputation, Content creation, Analysis and reporting. Web management, Email marketing and Event coordination.
Clients: Lodi, Heineken, Scalpers, Moët & Chandon, Hispanitas, Dewar’s.
Communication Coordinator
Grupo Idex (Communication and PR agency)
jun 2008 - ene 2010
Communication plan, Creative campaigns, Press releases, Copywriting and Event organization.
Formación
UX Design Research
Uxer School
may 2018 - jun 2018

Digital Product Design
Udacity
ene 2018 - may 2018

          
          
Post Graduate in SEO & SEM
INESDI Digital Business School
2014 - 2015
2014-2015

Master’s Degree in Marketing & Sales Management
Fundesem Business School
sep 2010 - jun 2011
Master’s Degree in Marketing & Sales Management
Speciality: Public Speaking Effective Presentations
Master’s Degree in Digital Marketing
University of Barcelona and EAE Business School
2010 - 2010

Bachelor’s Degree in Public Relations and Advertising
University of Alicante
2004 - 2009
Erasmus Program:
Marketing and International Management at Saxion Hogeschool (IBMS-BAM)
Enschede (Netherlands)
Idiomas
Inglés - Avanzado
Alemán - Básico
Catalán - Medio
Otros datos
Herramientas
Google Analytics, Google Tag Manager, Semrush, Screaming Frog, Moz, Hubspot, Salesforce, Navision, Wordpress,
Google AdWords, Mailchimp, Webpower, Adobe Photoshop, InDesign, Illustrator
Certificaciones
Programmatic Advertising
Local SEO
Growth Hacking
Inbound & Email Marketing
Google Adwords Certificate
Google Shopping Certificate
Google Analytics
Digital Marketing
Adwords for Business