Project manager

Yol*** ***** (XX años)
COO en URVAN - Belleza a domicilio
Universidad de Navarra
Madrid,
Madrid
|
Experiencia
COO
URVAN - Belleza a domicilio
sep 2018 - Actualmente
- Chief Operations Manager for Marketing, Design, Technology, Operations, Customer Service and Business Development teams. 
- Analysing, designing, launching and follow-up the business strategy through Agile methodologies.
- Ensuring the strategy is followed by all the teams and the targets are according to the goals the Company has MoM. 
- Launching new websites, hiring methods, plan strategy based on analysis, new methods and best practices.
Head of Operations
Fever labs Inc.
nov 2016 - sep 2018
- Team Lead for Billing, Editorial, Account Managers, Customer Service and Operations for UK, USA, France and Spain (+50 people)
- Driving the business to increase profits.
- Ensuring the business operates within the company's mission statement.
- Ensuring revenue targets and other agreed targets are met in all departments.
- Planning and controlling changes and development with the Technology team using Agile Methodologies.
- Researching new technologies and alternative methods of efficiency. 
- Reviewing working practices to ascertain if it is successful and if not, devise an alternative.
- Investigating customer satisfaction and reporting any issues.
- New markets launching and new teams on boarding.
- Reviewing and approving equipment needs.
Revenue Manager
Fever labs Inc.
ago 2015 - nov 2016
- Team Management for Planning and Account Managers.
- Strategy development and management in sales process in order to maximize the results for US, UK and Spain sales teams.
- Definition, approval, and control of the app content in all the cities regarding to price, quality, location, and short and middle term company goals.
- KPIs Analysis and establishment to determinate future strategies.
- Competitors and new market trends analysis.
- Management and training for the Account Management team and goals driven.
Regional Director of Strategic City Planning
Groupon España
abr 2013 - ago 2015
- Team coordination. 
- Sales and marketing strategy development per region and country for Spain and Portugal.
- Sales portfolio managing working with sales and planning teams.
- KPI analysis, priorities, goals and forecast for Spain and Portugal.
- New tools implementation in collaboration with Groupon.com for SP and PT.
- Open Rate analysis, SEO/SEM control based on newsletter management (CTOR, CTR, OR...).
- Sales and Marketing Teams employees training.
Strategic City Planner
Groupon España
jun 2012 - abr 2013
- Development and implementation of sales strategy per category and city for Spain.
- Supply fix according to the seasonality users demand.
- Consolidation and grow up of old cities and opening of new ones.
- Sales department co-working for needs following up.
- Daily sales and CRM reports analysis and trends follow up.
- Newsletter content and daily deals checks and selections.
Assitant Brand Manager Marketing
Japan Tobacco International
sep 2011 - jun 2012
 Analysis of the brand evolution results and their price segments.
- Sell-out, Sell-in data, consumers (market research) and every significant key indicator: knowledge, purchase/try intention. Reporting about this results, evolution and main conclusion.
- Supporting and implementation of brand programs, controlling the operative side: 121 and sell out actions.
- Music Festivals branding actions
Product Manager Assistant for Marketing Vichy
L'Oréal
ene 2011 - sep 2011

- Manage events budgets and follow-up on invoices.
- Create and update resources file (vendors, venues, prices, etc).
- Update rsvp file and following up on reach vs. attendance rate.
- Place and coordinate POSM orders.
- Work with central team and suppliers on the CRM strategy.
- Regular analysis of competitors marketing actions and events.
- Work with marketing manager on a line strategy.
- Development and launch a new line of product
Market Research Stagiaire (L'Oréal Paris, Garnier, Maybelline)
L'Oréal
jun 2010 - ene 2011
- Consumer/user profile research and likeability after launch research. 
- Supporting Marketing and brand managers in getting consumers data (Use and attitude research, Omnibus). 
- Creation and analysis about different kind of test (concept use test, blind use test, media). 
- Supporting quality control of panels (Nielsen, TNS-Kantar) and media investment.
- Marketing team support for data.
Formación
ADE
Universidad de Navarra
sep 2004 - jun 2010

          
          
Derecho
Universidad de Navarra
sep 2004 - jun 2010

          
        
Idiomas
Inglés - C1