Project manager
Yol*** ***** (XX años)
COO en URVAN - Belleza a domicilio
Universidad de Navarra
Madrid,
Madrid
|
Experiencia
COO
URVAN - Belleza a domicilio
sep 2018
-
Actualmente
- Chief Operations Manager for Marketing, Design, Technology, Operations, Customer Service and Business Development teams. - Analysing, designing, launching and follow-up the business strategy through Agile methodologies. - Ensuring the strategy is followed by all the teams and the targets are according to the goals the Company has MoM. - Launching new websites, hiring methods, plan strategy based on analysis, new methods and best practices.
Head of Operations
Fever labs Inc.
nov 2016
-
sep 2018
- Team Lead for Billing, Editorial, Account Managers, Customer Service and Operations for UK, USA, France and Spain (+50 people) - Driving the business to increase profits. - Ensuring the business operates within the company's mission statement. - Ensuring revenue targets and other agreed targets are met in all departments. - Planning and controlling changes and development with the Technology team using Agile Methodologies. - Researching new technologies and alternative methods of efficiency. - Reviewing working practices to ascertain if it is successful and if not, devise an alternative. - Investigating customer satisfaction and reporting any issues. - New markets launching and new teams on boarding. - Reviewing and approving equipment needs.
Revenue Manager
Fever labs Inc.
ago 2015
-
nov 2016
- Team Management for Planning and Account Managers. - Strategy development and management in sales process in order to maximize the results for US, UK and Spain sales teams. - Definition, approval, and control of the app content in all the cities regarding to price, quality, location, and short and middle term company goals. - KPIs Analysis and establishment to determinate future strategies. - Competitors and new market trends analysis. - Management and training for the Account Management team and goals driven.
Regional Director of Strategic City Planning
Groupon España
abr 2013
-
ago 2015
- Team coordination. - Sales and marketing strategy development per region and country for Spain and Portugal. - Sales portfolio managing working with sales and planning teams. - KPI analysis, priorities, goals and forecast for Spain and Portugal. - New tools implementation in collaboration with Groupon.com for SP and PT. - Open Rate analysis, SEO/SEM control based on newsletter management (CTOR, CTR, OR...). - Sales and Marketing Teams employees training.
Strategic City Planner
Groupon España
jun 2012
-
abr 2013
- Development and implementation of sales strategy per category and city for Spain. - Supply fix according to the seasonality users demand. - Consolidation and grow up of old cities and opening of new ones. - Sales department co-working for needs following up. - Daily sales and CRM reports analysis and trends follow up. - Newsletter content and daily deals checks and selections.
Assitant Brand Manager Marketing
Japan Tobacco International
sep 2011
-
jun 2012
Analysis of the brand evolution results and their price segments. - Sell-out, Sell-in data, consumers (market research) and every significant key indicator: knowledge, purchase/try intention. Reporting about this results, evolution and main conclusion. - Supporting and implementation of brand programs, controlling the operative side: 121 and sell out actions. - Music Festivals branding actions
Product Manager Assistant for Marketing Vichy
L'Oréal
ene 2011
-
sep 2011
- Manage events budgets and follow-up on invoices. - Create and update resources file (vendors, venues, prices, etc). - Update rsvp file and following up on reach vs. attendance rate. - Place and coordinate POSM orders. - Work with central team and suppliers on the CRM strategy. - Regular analysis of competitors marketing actions and events. - Work with marketing manager on a line strategy. - Development and launch a new line of product
Market Research Stagiaire (L'Oréal Paris, Garnier, Maybelline)
L'Oréal
jun 2010
-
ene 2011
- Consumer/user profile research and likeability after launch research. - Supporting Marketing and brand managers in getting consumers data (Use and attitude research, Omnibus). - Creation and analysis about different kind of test (concept use test, blind use test, media). - Supporting quality control of panels (Nielsen, TNS-Kantar) and media investment. - Marketing team support for data.
Formación
ADE
Universidad de Navarra
sep 2004
-
jun 2010
Derecho
Universidad de Navarra
sep 2004
-
jun 2010
Idiomas
Inglés - C1
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