Pr & communications specialist

Ale*** ***** (XX años)
Head of Communications & Engagement en AXA
Université du Quebec à Montréal
Madrid,
Madrid
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Experiencia
Head of Communications & Engagement
AXA
oct 2018 - Actualmente
Design a global communications strategy for multiple stakeholders across 25+ AXA subsidiaries in Latam, Europe, Middle East, Africa & Asia. 
Create, launch and track innovative engagement campaigns to support business priorities (+39 eNPS points in 6 months).
Organize +30 global events per year to energize, motivate and align all employees globally. 
Launch internal communications platforms (Yammer, Sharepoint) to simplify and improve employee UX. 
Manage brand reputation and lead response in times of crisis. 
Lead strategy, content creation & impact of social media top executive and global corporate accounts. 
Sales & Marketing Specialist
AXA Spain
sep 2017 - oct 2018
Support of distribution & sales teams (1.000+ agencies in Spain) with efficient and  profitable multi channel marketing strategies (special focus on Lead  management, Sales process tools & methodology).
Junior Marketing
AXA
abr 2015 - sep 2017
Led the definition of customer segmentation strategy by building  customer knowledge, analyzing current data and implementing a human centered design global market study.
Planned, executed & monitored product development plans (4M€ revenue).
Formación
Bachelors International Relations
Université du Quebec à Montréal
sep 2011 - jun 2014
Including 2 semesters done at McGill University (Canada) & Hanyang University (South Korea)
Avergae: 3.3/4.3 GPA
Classes: 
Economics
Sociology
Statistics
Political Science
History
Languages
...
Idiomas
English - C2
Spanish - C2
French - C2
Portuguese - C1