Position relating to tourism

Sam*** ***** (XX años)
Tour Guide (a.k.a. "Madam") en Red Onion Saloon
Ostelea School of Tourism & Hospitality
Barcelona,
Barcelona
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Experiencia
Tour Guide (a.k.a. "Madam")
Red Onion Saloon
abr 2018 - sep 2018
Skagway, Alaska, United States of America
• Conducted tours in costume: 2 hour walking tours around town in rain, wind, or sun and 20 minute tours inside historic brothel museum; done for patrons from cruise ships and land-based tourists, groups as small as 2 and as large as 65; could run up to eight tours a day 
• Discussed prostitution and women’s roles during the Klondike Gold Rush, as well as history’s impact on present day policies and global issues, included a talk on the impact of human trafficking in the modern world • Worked as a team to ensure tours ran smoothly in a high-paced environment 
• Answered guests’ questions and conducted personal research through the season to update tour interpretation 
• Prepared food and beverage set-ups for groups up to 250; acquired Alaskan food and alcohol certification
Part-time Marketing Assistant
OVC Travel
mar 2017 - mar 2018
Port Elizabeth, South Africa
• Presented information on all available international work, study, and internship programs to university, high school, and technical school students; as well as general public (groups from 1 to 100+) 
• Made professional connections with facilitators that may be interested in having me present; kept contact 
• Created and updated Google spreadsheets with client database, work hours, travel information, school contacts, and presentation schedule; occasionally helped with visa documentation 
• Answered questions from young people relating to gap years, university choices, travel, sustainability, and development in the modern world 
• Distributed flyers and posters to organizations around Port Elizabeth
Historic Interpreter (Powhatan Indian Village - Jamestown Living History Museum)
Jamestown-Yorktown Foundation
ago 2015 - mar 2016
Williamsburg, Virginia, United States of America
• Through thorough research, learned the history, crafts, and everyday tasks of the Powhatan Indians. Included: how to make traditional houses, baskets, bone and stone tools; cook in clay pots in the ground; tan animal hides 
• Informed/demonstrated the above to visitors while in costume; typically hundreds of people daily; also gave museum tours – was able to discuss sensitive topics as well as pre-Colonial sustainable life practices 
• Interacted with people of all ages from around the world, including multiple school groups (elementary through high school); received continuous positive feedback from visitors 
• My picture was featured in the November 2016 issue of Williamsburg Magazine to represent the museum during their "Foods and Feasts of Colonial Virginia" event; museum had government and private stakeholders
Costume Shop Stitcher
Busch Gardens Williamsburg
nov 2014 - mar 2016
Williamsburg, Virginia, United States of America
• Built (cut and sewed), repaired, altered, and cleaned myriad of costumes used in entertainment productions for the European themed amusement park (typically 4-6 productions a season - over 100 performers each season) 
• Co-workers ranged in age (from 21 to 85) and background (from Thailand, Greece, the Southern US, etc) and got along with all of them; received an understanding of jobs around the theme park through contacts in other depts 
• Organized the workroom and storage rooms regularly - from thousands of costumes to safety-pin distribution
Intern
Dragon's Eye Learning Center
ene 2014 - feb 2014
Pahoa, Big Island, Hawaii, United States of America
• Harvested the center's organic garden; helped with mulching and started growing plants from seeds; used a machete to cut coconuts and other large fruits; was taught how to grow, prepare, and conserve food 
• Lived communally in an open-air home-made cabin, spent most of my time outside and learned how to use a composting toilet, as well as how to function with little to no electricity; worked outside rain or shine 
• Learned how to care for chickens, sheep, cows, and pigs; also learned permaculture, Korean natural chicken farming, and aquaponics methods 
• Looked after children
Promotional Ambassador/Sales Associate
Royal Caribbean/Starboard Cruise Services
may 2013 - nov 2013
Radiance of the Seas Cruise Ship - Alaska, Hawaii, French Polynesia, Australia, New Zealand, Indonesia
• Used microphone to inform passengers of daily events and specials in the shops; led daily promotions 
• Set up, presented, and took down promotional events for passengers; received good name comments consistently 
• Interacted with people from around the world and communicated nonverbally when needed 
• Worked 7 days a week for a 6.5-month contract, 8 - 16 hours a day. Had 4 days off within that time • Oversaw 3 of my peers during set-up, shop hours, and break-down 
• Kept track of stock, re-stocked, helped with palette deliveries, participated in formal inventory process 
• Nominated for Employee of the Month with Royal Caribbean (Sept.) and Starboard (Sept.) 
Zone Leader/Performer
Necropolis Haunted House
sep 2011 - nov 2011
Columbia, Missouri, United States of America
• Managed a team of four actors while performing a role myself in seasonal “haunted house” attraction 
• Was responsible for the safety of patrons and handling of emergency situations in my area of the attraction 
• Created team-driven scenes with my peers in order to provide more enjoyment for patrons; also read the emotions of patrons as they came through the zone and reacted accordingly
Sales Associate
Absolute Vintage
jun 2011 - jul 2012
Columbia, Missouri, United States of America
• Was a small business; worked primarily alone in the store - opening, running the establishment, and closing 
• Created and updated displays, took pictures for the store Facebook; kept the store tidy and clean 
• Helped customers with products, answered questions, completed Point of Sale transactions by hand 
• Kept track of the cash register and added up all transactions from the day vs. amount in the till before leaving
Formación
Masters in Sustainable Tourism Destinations and Regional Tourism Planning
Ostelea School of Tourism & Hospitality
oct 2018 - Actualmente
Barcelona, Spain
Anticipated Graduation: June 21st, 2019 
Modules: 
–Governance and Planning of Sustainable Tourism Destinations 
– Marketing and Commercialization of Sustainable Tourism Destinations 
– Heritage, Tourism and Sustainable Development 
– Design and Sustainable Management of Endogenous Development Tourism Projects 
– Regional Strategic Planning 
– Creation and Innovation of Sustainable Tourism Products Based on Natural Resources 
– Management and Preservation of Natural Resources and Protected Natural Spaces 
– Sustainable Planning for the Development of Natural Tourism 
– Thesis
BA Honours in Development Studies - Cum Laude
Nelson Mandela University
ene 2017 - dic 2017
Port Elizabeth, South Africa
Modules: 
– Development Theory 
– Development Policy 
– Project Management for Economic Development 
– Conflict Management for Development Practitioners 
– Guided Research Report (resulted in a 60 page treatise titled “Tuition Free Universities in South Africa – Lessons Learnt From Brazil”)
Teaching English as a Foreign Language Certification with Merit
Via Lingua Crete
oct 2012 - nov 2012
Chania, Crete, Greece
120 hours + 10 hours teaching
BA in Liberal Arts – Concentration in Apparel Studies – Minor in Visual Arts - Cum Laude
Stephens College
sep 2008 - may 2012
Columbia, Missouri, United States of America
Primary focus was on Fashion Design and Product Development. Took classes relating to design (digital and hand-done - includes Adobe Photoshop, Illustrator, and InDesign), creation, marketing, business planning and management, and art and fashion history.
Idiomas
Spanish - Lower Basic (taking classes currently)
Japanese - Lower Basic
Otros datos
Additional skills and interests not listed within my work or education: 
• High ability to adapt to surroundings and situations; very effective communicator 
• Great at organizing and researching; strong interest in international current events and politics; English language editing experience (both academic and non) 
• Traveled to 5 continents, 16 countries; lived in Japan (1 year), the UK (6 months), Greece (2 months), South Africa (2 years), Spain (6 months), and the US; developed contacts from around the world 
• Proficient in Photoshop, Illustrator, In Design, Google Docs, Google Slides, POS systems, Word, Power Point, and Excel – Basic HTML and CSS skills 
• Classically/operatically trained singer (25 years) 
• Additional skills: painting, drawing, writing, doing embroidery, crocheting, and working with leather
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