Mirella

Mir*** ***** (XX años)
English teacher en Ota Sakura Kindergarten (Japan)
Antonio de Nebrija University (Spain)
Bilbao,
Vizcaya
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Experiencia
English teacher
Ota Sakura Kindergarten (Japan)
mar 2020 - mar 2022
-	Kindergarten Teacher (Ages 2-5)
-	Teaching the assigned courses in accordance to the course outlines and recommended textbooks as prescribed by the local education authority and the school
-	Evaluate the student’s performance and conduct reviews to continuously motivate the students to excel throughout the year
English teacher
Singapore School of Mongolia (Mongolia)
jun 2019 - jun 2020
-	Primary School teacher (Grades 1,2,3,4)
-	Teaching the assigned courses in accordance to the course outlines and recommended textbooks as prescribed by the local education authority and the school
-	Evaluate the student’s performance and conduct reviews to continuously motivate the students to excel throughout the year.
English teacher
Xinzou Primary School (China)
jul 2016 - jul 2019
-	Kindergarten Teacher ( Ages 2-5)
-	Primary School teacher (Grades 1,2,3,4,5 &6)
-	Teaching the assigned courses in accordance to the course outlines and recommended textbooks as prescribed by the local education authority and the school
-	Evaluate the student’s performance and conduct reviews to continuously motivate the students to excel throughout the year
Administrator
Strathmore hotel (Wales-Uk)
dic 2013 - dic 2015
-	Processing online and telephone booking
-	Processing with customer check in / checking out
-	Dealing with all customer correspondence
-	Resolving telephone enquires
-	Manning customer service desk
Store assistant
Assistant Manor House Wildlife Park (Wales-Uk)
abr 2012 - dic 2012
-      Store Opening / Closing
-	Balancing Tills / Cash flow
-	Key Holder
-	Customer services liaison officer for Branch
-	Keeping tourists informed of events / attractions
Legal Assistant Private Lawyer Office
Luis Javier Santafe Mendez” Lawyers (Spain)
feb 2008 - feb 2012
-	Answering incoming calls
-	Manning reception desk
-	Drafting e-mail / letter responses on behalf of solicitors
-	Handling incoming / outgoing mail
-	Managing payment made into office
-	Overseeing daily agenda for solicitors, managing meetings
-	Delegating duties to office juniors
Recepcionist
Lanalden, S.A (Spain)
sep 2006 - feb 2008
-	Answering incoming calls

-	Manning reception desk

-	Drafting e-mail / letter responses on management

-	Handling incoming / outgoing mail

-	Handling customer / client mail / corresponden e
-	Various other duties at request of senior management
-	Handling internal employee correspondence / queries.
Claims handler
DHL Express (Spain)
may 2005 - sep 2006
-	Processing National / International damages claims
-	Overseeing the completion of all claims documents
-	Corresponding with client / customer regarding submission of claim
-	Keeping client / customer informed of claim progress and outcome
Volunteer
Perry Hall High School (USA)
ene 2003 - ene 2004
-	Translate for Spanish speaking student
Customer support
Elsevier Información Profesional, S.A (Spain)
feb 1999 - feb 2002
-	Respond to customer queries
-	Write and perform digitized works
-	Web customer support
Marketing Assistant
Foz 51, S.L (Spain)
feb 1995 - ene 1999
-	Drafting Documents
-	Attending meeting to propose development ideas
-	Manning Telephone at main desk
-	Making appointment and following up on events / meeting by telephone
-      Manning reception desk to receive and advice incoming customers / clients
Formación
Early years Educator
Antonio de Nebrija University (Spain)
ene 2020 - dic 2020
Early years Educator ( Diploma) 
ELE
Instituto Hemingway (Bilbao)
ene 2017 - ene 2018
ELE ( Español para extranjeros)
TFEL
Global TFEL (UK)
ene 2016 - ene 2017
TFEL
Bachelor of Arts (BA) in Philosophy
University of Canterbury (UK)
oct 1990 - sep 1995
Bachelor of Arts (BA) in Philosophy 
Idiomas
Spanish - Native
English - Bilingual
German - Advanced
Mandarin - Intermediate
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