Marketing, customer service analyst, manager, sales, representative

Tech I Big Data I Cybersecurity Consultant I atos.net | May 2021 - present

- Analysis and research team for new digital environments. 
- Create strategic plans for companies and business models I B2B.
- Implementation of platforms and analysis for customer services.

For a personal challenge and in order to discover new cultures, break limiting patterns, get out of my confort zone and face up new situations and environments. I decided to work and study in Australia.

DETAILS 
- 2 consecutive years working & studying in Noosa Heads, 4567, Queensland, Australia.

Study: Lexis English I Business School of Queensland
          - First B1 Certificate Cambridge English.
          - Advanced C1 Certificate Cambridge English.
          - Certificate (III) in Business.
          - Disploma in Business.

Entrepreneurship: Together with my partner we created 2 businesses;
          - @FoodyGuys S,L.au - Food supplier school katerings & Food Markets.
          - @Lastminutestock S,L.au - Buy & Sell second-hand products.
                                        
DEVELOPED SKILLS
- Practicing English and Italian daily.
- Communicating in an intercultural context.
- Acquisition and management of a budget.
- Constantly adapt to a new environment.
- Getting out of my comfort zone continually.
- Organizing the journey with anticipation.
- Finding solutions to problems encountered with few means.
- Be open-minded to the world and other cultures.
- Smile every day at any situation :)

DDS S,L. & Uvex-Group I B2B & B2C I Import & Export I Distribution Spain and Andorra I 
(All demonstrable functions with letter of recommendation)

BRANDS WE MANAGED:
- Uvex Sport Outdoor Eyewears & Sunglasses Retail.
- Uvex Sport Protection Ski Masks & Helmets Retail.

RRSS: @UvexSpain · Outdoor & Sporting Goods Company

POSITION FUNCTIONS
- Highlight the presence in the Winter Olympic Games (JJOO) for equipping our world champions. 
- Manager and Representative of the brand in Europe.
- Development of upcoming products.

LINKS/WEB
www.uvex-group.com 
www.uvex.com
www.munich.ispo.com

DDS S,L. Barcelona HQ I Madrid I Import & Export I Distribution Peninsular I 
B2B & B2C Eyewears & Sunglasses Retail 
Customer Insights & Analytics Solutions

(Almost 7 years of experience in the real field. All demonstrable functions with letter of recommendation from DDS S,L. I UVEX-GROUP Inc.)

BRANDS WE MANAGED:
- Mattblack Eyewears & Sunglasses Economic Retail.
- Sölander Eyewears & Sunglasses Luxury Retail.
- XSun Sunglasses Retail.

POSITION FUNCTIONS
- Development of led and hiring of after-sales service to the client.
- Analysis and monthly metrics organized for product optimization.
- Manage smooth and efficient daily performance solutions for the clients.

LINKS/WEB
- www.daltdelsol.com
- daltdelsol.com/categoria-producto/sector-optico/mattblack/
- daltdelsol.com/categoria-producto/sector-optico/solander/
- daltdelsol.com/x-sun/

Decathlon S,A. I B2C Sports & Outdoor Products Retail 

POSITION FUNCTIONS
- Managment Customer Support.
- First Customer Service Pre & After-Sales.
- Section of Customer Consultant & Sales Orientation.

LINK/WEB
www.decathlon.es

Non-regulated education I Online Master of a company specialized in the field of digital marketing and training.

MARKETING & ANALYTICS   
- Facebook I Instagram I Youtube - ADS
- Google Analytics I SEO I SEM
- Social Media Managment I RRSS Analytics Degree of Marketing & Social Media University

Australian Qualifications Frameworks I Nationally Recognized Training
Lexis Business School of Queensland, Noosa Heads, 4567, Australia

TRAINING
- Business Analysis & Customer Analytics
- Business Financial Statments
- Economics of Business Models.

LING/WEB
- lexis-training.com/courses/diploma-of-business/

Australian Qualifications Frameworks I Nationally Recognized Training
Lexis Business School of Queensland, Noosa Heads, 4567, Australia

TRAINING
- Financial Budget Controller 
- Business International Operation
- Business Models.

LINK/WEB
- lexis-training.com/courses/certificate-iii-in-business/

English C1 Advanced Course 

- 6 month course

Degree of Marketing & Social Media I University Pompeu Fabra, UPF I Barcelona 

Underpublished school I University Tecnocampus TCM - University Pompeu Fabra, UPF

- Specialitzation in Neuromarketing & Metaphisics Customer Behavior
- Thesis: "Why do we buy what we buy?"

- Marketing Metrics & Analytic systems. 
- Understanding Customers Mindsets & Behaviors. 
- Scale Economics & Internationalization Business Models.