Launch manager, project manager

Iconic deli shop in the heart of Hackney, London offering a wide range of fresh & dry foods.

Achievements:
Implemented POS System (>1400 SKU’s)
Implemented Barcode System
Improved stock ordering and stock receiving process by creating smarter tools and templates
Built and launched webshop from scratch in a matter of two weeks in response to Covid-19

  

Wholesale Bakery Supplier of Artisan Handmade Bread, Cake and Pastry; £44M annual turnover, 800 employees; Owner of Premium Coffee Shop & Bakery Chain Gail’s Bakery (>50 shops)

Primary objective of the role:
Manage all product launches across the business, by creating and managing critical paths to ensure that all functions of the business deliver on time.

Responsibilities:
Launch ambient, chilled and frozen wholesale and bespoke products through cross-functional collaboration with purchasing, supply chain, production, operations and trading
Ensure all elements of product launches are completed (costings, specs, ERP system, packing instructions, forecast)
Run production and transit trials for all new product launches 
Run weekly launch meetings to all functions of the business to communicate new production trials and launch information and to ensure product launches are delivered on time and to plan.

Achievements:
Smooth product launches through smarter ways of working together (team structure, processes and tools)
Project managed major product launches for Starbucks & Costa for UK&IE and European markets

SSP is a leading operator of branded food and beverage outlets in travel locations worldwide;  £2794M annual turnover, 40000 employees 

Primary objective of the role:
Manage menu changes and new site openings from NPD team handover to a successful launch covering recipe management, ingredient listing processes, ordering guides, allergen tables for all SSP UK brands
Coordinate across departments to ensure timely and accurate recipe updates for menu changes and product launches for all SSP UK brands. Ensure smooth menu implementation by translating recipes to the language of systems

Achievements:
Created & managed the workflow of the NPD Recipe Management Team (typically  ≅25 simultaneous projects)
Recruited, managed and trained a team of NPD Coordinators 
Tightened the allergen data management processes by working with all functions of the business
Introduced a data driven approach in the NPD team and supported chefs, brand and purchasing teams with detailed recipe analysis contributing to the UK food cost saving target