Hospitality industry, tourisim and others

WESTIN HOTELS & RESORTS, Hospitality, Snowmass Village, USA (Room Division & F&B)

Responsibilities:

- Front desk functions as process all guest check-ins by confirming reservations, assigning rooms, and issuing and activating room key.
- Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy.
- PBX Reservation, courteously and accurately answering inquiries to telephone and in-person inquiries regarding reservations, hotel information, and guest concerns, supplying guests with directions and information regarding property and local areas of interest.

MARRIOTT VACATION CLUB, Hospitality, Marbella, Spain
Trainee (Purchasing Department)

Responsibilities:

- Purchasing food and controllable items, stocking control and distribution of inventory.
- Assistance in accounting, providing financial reports.
- Expenses control, ensuring procedures are set up properly to manage that process without errors.
- Assist Resort in all aspect of purchasing to ensure quality and profitability
- Working with Marketing and other departments to further the company’s strategy
- Compiling, analyzing sales figures using CRM tools

WILLIS IBERIA, Insurance, Madrid, Spain
Trainee

Responsibilities:

- Administrative task
- Client management, accelerating their benefit strategies
- Sales advisor, Collaborating with customers to help solve their challenges
- Assist in preparing, maintaining, and following procedures for clients
- IT support, providing technical assistance and advice to users as needed.

- Les Roches International School of Hotel Management, Bluche, Switzerland

- European University of Madrid, Madrid, Spain

Universidad Rey Juan Carlos, Madrid, Spain
Degree in Marketing