Customer support with french / reservation agent with french / junior recruiter with french

Mél*** ***** (XX años)
Global public relations & influencer marketing assistant en Coty
EFAP
Barcelona,
Barcelona
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Experiencia
Global public relations & influencer marketing assistant
Coty
jul 2018 - dic 2018
PROJECT MANAGEMENT
- Managing external service providers (PR agencies, suppliers, creative/event agencies)
- Launch monitoring (producing briefs for agencies, operational follow-up of event organisation, participation to an international PR event
- Reporting
- Benchmark

PUBLIC RELATIONS & INFLUENCER ACTIVITY
- Strategic input for each product launch
- Developing communication tools
- Management of influencer lists including press and bloggers
- Ordering of product, reception and dispatch of orders to markets
Production assistant
Villa Eugénie
ene 2017 - jun 2017
PRODUCTION ASSISTANT 
- Locations scouting
- Researching and contacting service providers
- Buying equipment for the production team
- Scenography elements research
- Backstage coordination
- Before, during and after production

FITTINGS ASSITANT 

OFFICE ASSISTANT
Wedding planner assistant
MC2 Mon Amour
nov 2015 - feb 2016
- Locations scouting
- Service providers research
- Negocating contracts
- Designing the scenography
- Facebook content
- Managing guests and service providers during the event
- Updating data bases
Sales advisor
Prada
may 2015 - sep 2015
- Assisting customers
- Inventories
- Development of the CRM
- Stock Management (Delivery, Transfer)
- Participated to the promotion of new goods and events
- Additional sales
Sales advisor
Balmain
nov 2014 - feb 2015
- Welcoming and assisting customers
- Stock Management 
- Inventories
Front desk assistant
Marriott Opera Ambassador
may 2014 - ago 2014
- Check-in and check-out
- Billing guests
- Making reservation
- Dealing with complaints
- Taking room service orders
- Switchboard
- Selling additional services
- Communicating with other services (housekeeping, restaurant, concierge) 
Formación
MBA in Communication & Event Management
EFAP
sep 2016 - dic 2018

          
          
European Bachelor in Hotel & Tourism Management
CMH
oct 2013 - ago 2016

          
        
Idiomas
French - Mother tongue
English - Fluent
Spanish - Basic
Russian - Basic