Customer service agent

Tourist photographer. Besides photoshooting process others responsibilities as customer acquisition, public relation and sales. Developing skills as photographer, dealing with diferent tipes of coustomers, working in internaciolnal enviroment. Establishing a relationship with clients from beggining till the end of closing the order. Dealing with targets and deadlines, worked to identify new opportunities to improve sells efficiencies. managed the development and maintenance of quality customer relationships, resulting in increase sales.

Customer service agent for spanish market. Being in contact with customers mainly from Latin America and Spain via mail, chat and phone calls. Dealing with different types of customers, working under pressure, quick resolving issues. Applying excellent customer service skills whilst offering advice and assistance to customers in a professional and efficent manner. Working in compliancewith high standard company practices and in accorfance with brand requirements. Handeling payments and refunds. Gaining teamwork skills by supporting the work of others and acting as vocal and engaged team member. Meeting and achieving KPIs, exceeding targets and expectations by remaining motivated. Working with international enviroment, using four languages on daily tasks.

Architect assistant. Helping on technical part of the projects, making 3D models and architectural visualization. Developing Revit skills for technical and 3D projects. Effectively led day-to-day technical and creativ tasks. Skilling in the production of high quality design concepts with the ability of utilice Illustrator, Photoshop and InDesign for the successful creation of new ideas and concepts. Successfully managing and coordinateing architectural visualizations from concept, modeling through completion. Cooparation with international clients and coworkers Providing proposal design under extremly tight deadlines.