Communications specialist with solid experience in brand, marketing, internal and change communications
Ben*** ***** (XX años)
Founder en DHvV Switzerland Sàrl
University of Groningen
Sant Cugat del Vallès,
Barcelona
|
Experiencia
Founder
DHvV Switzerland Sàrl
may 2015
-
Actualmente
• Founder of DHvV Switzerland (www.dhvv.ch), an international collective of communication specialists • Direction & management of partners across multiple projects and campaigns, nurturing strong relationships to ensure the collective delivers high quality outputs on budget and on schedule
Independent Communications Consultant
Fredelance
abr 2013
-
abr 2015
• Freelancing advisor with a focus on agency management, campaign development for cross-border communication programs and brand development, including positioning, strategy and messaging
Head of Global Brand Communication
Merck Serono
abr 2012
-
abr 2013
• Development and execution of commercial communication strategies promoting Merck Serono’s flagship brand Rebif and strengthen the company’s corporate brand reputation in key markets • Leading the Franchise’s brand communications & PR, including media and web content, in collaboration with regional Business Heads and Market Communications Leads • Responsible for strategy and implementation of all internal communications activities and events within the global franchise to create awareness and support for key projects within product LCM • Developing and maintaining strong relationships with key stakeholders, including KTLs, Prescribers, Patients and Patient Associations • Budget responsible for the Franchise’s global communications budget, managing all agency partners covering brand communications & PR, internal communications & events, online communications
Director New Customer Channels, Internet & e-Branding
Merck Serono
ene 2010
-
mar 2012
• Responsible for the creation, launch, promotion and maintenance of the company’s first social media platforms for multiple sclerosis patients (UniteMS.net) and for HCPs (MSworldCouncil.com) • Formation and co-leadership of Matrix Program Management – cross functional team comprising key functions from Marketing, Legal and IT to lead the development of Merck Serono’s e-Marketing activities across BUs • Author of the Merck Serono Social Media Manifesto and co-designer of the Legal Framework for Social Media Engagement defining values, principles, rules of engagement and process for site monitoring and adverse event reporting • Developed and implemented Internet and Social Media strategies supporting BU’s global marketing & brand communications strategy. Selection of websites & social media platforms launched: www.msworldcouncil.com www.rebif.net www.UniteMS.net www.rebismart.com www.facebook.com/unitems www.fertility.com
Resp. Manager, Assoc. Director Internal & Brand Communications
Merck Serono
mar 2004
-
dic 2009
• Development, direction & worldwide rollout to Affiliates of Branding Guidelines for Merck Serono’s global product brands (Rebif®, Gonal-f®, Raptiva®), from concept to execution & implementation of guidelines • Initiated and developed global Brand Champions Programmes to engage the Regional Business as a global team, instil a brand-centric culture, leverage international branding & marketing opportunities and encourage consistent implementation & best practice sharing • Initiated and implemented Brand Champions Extranet to facilitate collaboration between affiliates, allowing local agencies to log-on and participate in the process. Programs resulted in a more consistent execution of brands worldwide and improved cross-border collaboration • Development and implementation of the global brand communications strategy for Merck Serono’s blockbuster brand Rebif, PR planning, tactical execution and result measurement • Leading agency partners and nurturing strong relationships with internal stakeholders during brand development process, positioning, value definition & development of messaging platform
Resp. Account Manager, Client Services Director
Hunterskil Howard
may 1998
-
feb 2004
• Management of marketing & communications strategies on behalf of clients: Defining strategy, goals, target audiences & key messages; developing KPIs & monitoring measurement and analytics • Established Hunterskil Howard’s Geneva office in 2002: managing Swiss accounts, responsible for new business development in Swiss market, leading Swiss account team in Geneva
Formación
Communication Sciences
University of Groningen
sep 1993
-
oct 1997
• MA in Communication Sciences
Copywriting
Institute for Advertising & Marketing
sep 1989
-
sep 1990
Idiomas
Dutch - Mother tongue
English - Fluent
German - Good
French - Basic
Spanish - Beginner