Business intelligence analyst

Muh*** ***** (XX años)
Business Analyst en Abu Al Muataz Modern Ent. L.L.C | FastTrack
ESC Clermont Business School
Residente fuera de España
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Experiencia
Business Analyst
Abu Al Muataz Modern Ent. L.L.C | FastTrack
dic 2016 - oct 2020
•	Data processing & analysis for Business intelligence led fact base decision making with the help of dashboards of data visualizations and reporting using MicroStrategy to provide better performance.
•	Identifying and prioritize technical and functional business requirements.
•	Implementation of better business process model with technology integration within departments.
Key Account Manager – Client Management (B2B2C)
Talabat.com | Delivery Hero SE
feb 2013 - nov 2016
•	Business development and operations management.
•	Key account management KFC, Dominos, Papa Johns, Pizza Hut, Hardees, etc.
•	Wisely utilizing data on CRM for strategic planning of growth in business.
•	Supervising customer service experience and feedback for better NPS.
Program Coordinator (B2C)
Superior University & Group of Colleges
oct 2010 - dic 2012
•	Operational tasks completion & management.
•	Head-Hunting for resources (Visiting faculty) to fulfil the program requirement.
•	Responsible for implementation of the policies issued by higher management.
•	Quality assurance for the program content
•	Monthly & Quarterly performance reporting to Director programs.
Formación
MSc Business Intelligence & Analytics
ESC Clermont Business School
oct 2020 - Actualmente
As BI analyst, to shape the raw data into meaningful knowledge to help decision making for managers for business growth, discovering data using relational database, Data advisory and management before using it, and finally, data analysis in BI Tools (with dashboard & reporting) to find powerful insights to support the team to steering their strategy and planning for optimization of KPI performance.
MBA
Univeristy of South Asia
ene 2011 - dic 2012
MBA specialized in marketing, focal elements advertisement, marketing types, management
to help generic business growth in different markets and creating awareness about product and its benefits.
BBA
Univrsity of South Asia
ene 2007 - dic 2010
Overall business administration with equally knowledge of different portions of businesses such as Marketing, Management, Human Resources, Finance, Accounting to help businesses balance and align their departments for smooth operations.
Idiomas
English - Professional
French - Elementary
Urdu - Native