Account manager, marketing and communication support

Function: Corporate Project Manager (B2B)
Definition and presentation of projects-events based on the unique requirements of each client. Creation, development and planning of project plan. Establish objectives for each project. Coordinate internal and 3rd party resources as well as providers for the optimum execution of the projects. 
Follow up for each phase of the project-event, thus assuring the timely delivery, the budget, objectives and preestablished quality. Manage the relation with the client and all involved parties. Implementation of solutions or changes in case of necessity to improve the quality of the project-event and to achieve client satisfaction. 

Function: Corporate Account Director at David Lloyd Leisure 
Responsible for Corporate Sales, including the creation, organization and development of the corporate department. Defining the commercial and marketing strategy, margins and actions. Leads prospection, commercial visits and increasing sales. Implementing customer service actions to ensure customer satisfaction and client engagement. Negotiation and closing of corporate agreements with companies. Organizing corporate events for companies.

Function: Account Executive Director -Project Manager
Responsible for Account Management, organization, coordination and management of projects (from project definition, development until delivery, including after sales service), business leads prospection, commercial visits. Build relationship with clients and establish a post-sale quality service to ensure client satisfaction.
Coordination of graphic elements for events and congresses. 
Creation and supervision of sales and promotional materials. Structuring after-sales services.

Function: In charge of Administration and Production
Coordination and management of external relations with providers and partners (printers, graphic designers, web developers, etc.). Responsible for budgeting, invoicing, accountancy, and administration of payments and debt recovery.

Account management and business development of existing clients, continuous commercial visits, presentation and sales of new products.
Negotiation and closing of sales operations for key accounts. Implementation of the ISO quality protocol in the Sales and Marketing department. Implementing a Client after sales support system.
Sourcing and capture of new clients, both nationally and internationally, and opening new markets. Organization, coordination and assistance on national and international trade shows.
Implementation and management of promotional activities, application of the corporate PR policy and supervising publicity acts. Defining the commercial strategy, margins and actions. Set up of a reporting structure and creation and training of a sales team. 

Sales and consultancy department for enterprise software, focusing on Spanish companies. Sales of software packages and custom-made solutions. Customer Service actions, engagement policy, incident management..etc

Bachelor’s degree – Business Administration and Management (A.D.E.)
Economic faculty – University of Barcelona
Specialization: Marketing and Communication

Bachelor’s degree – Business Studies (Ciencias Empresariales) 
University of Barcelona
Specialization: Account Auditing, Accounting and Financial Analysis