SPECIALIST TECHNICAL ACCOUNT MANAGER - BIG DATA & ANALYTICS, AWS, SPECIALIST TAM

Job summary
Are you a Senior Technologist with Big Data & Analytics experience, looking to impact how businesses achieve operational excellence at scale? As a Specialist Technical Account Manager (STAM), you’ll provide strategic guidance to customers across EMEA on the use of AWS Big Data & Analytics services.
You will deliver deep-dive technical engagements to proactively improve performance, reliability, security and cost-effectiveness of customers’ solutions using AWS best practices.
This role will focus on AWS Big Data & Analytics Solutions including Amazon EMR, Amazon Redshift, AWS Glue, Amazon Elasticsearch, Amazon Kinesis and Amazon MSK.
This position will require the ability to travel 25% or more as needed.

About Amazon Web Services

At Amazon, our vision is to be earth’s most customer-centric company.
In , we launched Amazon Web Services, giving customers access to the same cloud technology we built to serve millions of shoppers on Amazon.
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Amazon Web Services (AWS) is a secure cloud services platform, offering computing power, database storage, content delivery, and other functionality to help businesses scale and grow.
Millions of customers are currently leveraging AWS cloud products and solutions to build sophisticated applications with increased flexibility, scalability and reliability.

Role

In this role you will have the opportunity to work alongside subject matter experts in the team.
You’ll play a key role in ensuring customer success as they migrate their workloads to the cloud.
As a trusted advisor, you’ll ensure their Big Data & Analytics solutions are flexible, scalable and resilient on AWS.
This includes providing deep technical expertise to help customers overcome complex operational and architecture challenges.

With your in-depth Big Data & Analytics experience and knowledge, you’ll help customers understand best practices around Big Data & Analytics workloads.
This includes enabling scalable solutions in a cost-effective manner on AWS.
You’ll have a large scope of influence working with C-Suite executives across multiple teams.
You’ll shape strategies to build mind share and broad use of AWS Big Data & Analytics solutions with customers ranging from start-ups to established enterprise customers across EMEA.
This also includes developing content and running enablement sessions with customers such as workshops and immersion days.

As a STAM, you’ll uplift our overall understanding on Big Data & Analytics capabilities in the region by enabling other AWS teams such as Technical Account Management, Support etc.
This is a post sales advisory role within our Enterprise Support team.

In this role you can further develop your technical, leadership and consulting skills.
Want to be part of history and transform businesses through cloud computing adoption? We’d love to hear from you.

Culture
We attract a culturally diverse workforce and we pride ourselves on our inclusive culture.
We feel confident to bring our peculiar selves to work every day and because of this we provide the optimal guidance to our customers.