WHOLESALE INTERNSHIP

About Tropicfeel
The popularity of global tourism has brought with it negative consequences that are impacting our society and planet. It is time to take action and change the way we understand travel.
At Tropicfeel, we’re leaders in product innovation within the travel gear industry. We prioritize quality over quantity, creating products that are informed by the needs and desires of our community of modern-day travelers. By harnessing the power of collaboration, we’re challenging the status quo and paving the way towards a more responsible future.
Wholesale Internship
We are looking for a dynamic Wholesale Intern to play a pivotal role in supporting our wholesale team. The ideal candidate will bring a passion for sales and customer service, contributing to the growth and success of our organization.
Your challenge & roles:
• Clients management
• Wholesale operations & client support coordinator
• Sales analysis assistant
Your responsibilities:
Clients management
• Provide personalized attention and support to ensure clients and agencies feel valued and understood.
• Prepare product samples, ensuring each embodies client-specific needs and exemplifies our offer.
• Assist the wholesale and marketing teams in identifying new business opportunities.
Wholesale operations & client support coordinator
• Update customer information and account details in the company's CRM system
• Provide product and pricing information to customers as needed
• Assisting in drops, and re-orders
• Inputting orders into our CRM system, guaranteeing precision and accuracy.
• Follow-up with clients to ensure seamless delivery
• Coordinating cross-departmental efforts to ensure our products reach the end customer seamlessly.
• Coordinate and execute updates to ensure the B2B platform remains current and relevant.
• Sales analysis assistant
• Assist in the analysis of sales data to identify patterns and trends in customer purchasing behavior for B2B transactions.
• Incorporate customer feedback into the analysis, considering comments on product satisfaction, delivery experiences, and any areas of improvement.
• Actively engage in ongoing learning to enhance analytical skills and stay informed about industry trends influencing B2B sales
Skills & Background
• Bachelor's degree in business or a related field
• Experience in customer service or sales support
• Excellent communication and customer service skills
• Proficiency in Microsoft Office and order management systems
• Strong organizational and time management skills
• English's a must
What do we offer?
• Culture of freedom, flexibility, and trust
• Entrepreneurial environment that encourages innovation
• Flexible work with a hybrid policy
• Daily fresh fruit, coffee & tea
• Team-building activities and work trips to paradise-like destination
• Career growth through development programs
• 50% discounts on Tropicfeel’s products
• Craft beer, since having a good time is a serious business
• Barcelona-based job in cool Poblenou offices (L4), 10 minutes from the beach
What happens next?
We strive for a fast and efficient hiring process that benefits both you and us.
• CV Application review: We will review it as quickly as possible and update you on the next steps.
• Let's chat: Quick 20-30-minute chat with our Talent Acquisition & Business Partner / People Team about your experience and expectations for the role.
• Technical interview: You will be asked to do a live technical case and we will go deep with our Wholesale manager and/or director of the area.
Let’s change the way we travel!