UX RESEARCHER APPLICATION, UTRECHT
Descripción de la oferta de empleo
Job title: UX Researcher Application
Location: Utrecht, Netherlands
Number of days on location required: 2x per week
Mode: 6-12 Months Contract
Requirements for submitting a CV: Must be submitted in Dutch
Candidate should be fluent Dutch Speaker and ready to take interview in Dutch language.
Job Description:
Researcher works in design research chapter with 20 enthusiastic professionals. And helps as UX Researcher with numerous issues divided over the triple diamond for 12 digital scrum teams in the Digital Customer Interaction department.
We are looking for the following profile:
UX researcher with 3+ years of experience
Familiar with a range of research methods such as usability testing, concept testing preference test, surveys, interviews etc.
Knows how to find the question behind the question and can formulate a clear research objective
Is familiar with drawing up recruitment criteria and recruiting respondents
Can write and present research reports in a catchy and concise manner
Can convey the value of research well
Has experience in working in multidisciplinary teams
Is proactive with strong communication skills
At customer, you will support various business units in improving their products and services by conducting UX research and Customer Journey Mapping projects. You will work with both scrum (product) and business teams and stakeholders to understand customer needs and pain points and identify and prioritize opportunities and solutions to improve customer experience and achieve business goals.
Domains you will work in:
- Pensions
- Non-life insurance
- Advisor portal
- Funeral insurance
- Investments
Researcher works in design research chapter with 20 enthusiastic professionals. And helps as UX Researcher with numerous issues
- Customer Journey Mapping for Funeral Insurance - with the aim of reducing the number of low-cost customer support questions from people who want to know how they are insured (what is covered), and whether that is enough. Based on thorough desk research, data analysis and listening to customer support conversations, we identified three areas of opportunity and organised design sprint-style sessions with stakeholders to co-create solutions.
UX, research
UX, research
Detalles de la oferta
- Axiom Software Solutions
- En toda España
- Sin especificar - Sin especificar
- Sin especificar
- 09/07/2025
- 06/01/2026
Deadline: please submit your application by may 23, 2025the application documents must be submitted in pdf format through this online application... • other skills that are valuable, but not mandatory are:- knowledge of satellite communication systems... cat/wp-content/uploads/2023/09/update-professional-categories......
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