SUMMER RENTAL MANAGER - SEASONAL CONTRACT - MALLORCA
Descripción de la oferta de empleo
You will become an ambassador of Le Collectionist in front of owners and clients.
You will be the main point of contact for them and ensure their expectations are met.
In fact, from check-in to check-out, you will take ownership of the satisfaction of all parties involved, especially the client.
You will form part of a team that acts as the eyes of the company.
You will manage the processes of a luxury company from an operational perspective, actively contributing to the success of Le Collectionist.
Very quickly, you will be expected to become an essential team member, in a “family” atmosphere, in one of the worlds’ most attractive destinations.
our tasks and duties.
Operations ManagementYou will deal with the clients you are assigned to and arrange all the necessary for them for their holidays respecting our service quality standardsCheck clients -in.
give them a top notch presentation of the property During their stay.
guarantee they are being attended for any request they may haveCheck clients -out.
ensure they leave satisfied, and if problems have ocured, you will have to report themTroubleshoot issues encountered by your clients during their stayWork in a team on the summer operationsReport and troubleshoot issues with the support of the Senior Rental Manager and Team LeadsActively contribute to the growth of the Supply team by involving them in any new potential addition to the portfolio (new villas, scouting)**Preferred Experience.
ou will need**Perfect English (spoken and written) and Good Spanish (spoken)Experience(s) in the luxury sector.
Sales, Hospitality or any similar service businessA valid driving license in Spain (manual gearbox)An extensive personal travel experience and luxury product knowledgeTo be highly organized and punctual - this is crucial in your roleExpertise in hospitality Savoir-Faire and utmost politenessGreat interpersonal and communication skillsTo respect the confidentiality character of the jobWill be considered a plus, if youFrench or other languages are always highly appreciatedBring in a potential client databaseHave knowledge of your destinationA few perks You will be given a work phone (Apple) Invitations to cool team building sessions.
don’t ask, let us surprise you.
Birthday day-off.
this your day, rest and enjoy as you please! Kitchenette at service with a microwave, fridge and water dispenser in the office
Detalles de la oferta
- Le Collectionist
- En toda España
- Sin especificar - Sin especificar
- Sin especificar
- 07/03/2023
- 28/05/2024
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