STORE MANAGER (TIENDA OFICIAL REAL MADRID)

LEGENDS Legends is a holistic agency that specializes in delivering solutions for legendary brands. We approach each project with our 360-degree service solution. Our Global Planning, Global Sales, Global Partnerships, Hospitality, Global Merchandise, and Global Technology Solutions collaborate on every project to ensure success across each of our six verticals including professional sports, collegiate, attractions, entertainment, international and conventions.Our intellectual property is our people. It's our expertise that makes up Legends. We know what it's like to be on the team, business, or athletic department side, which drives our passion in creating solutions for our partners. Collectively, our leadership has over 300 years of experience in sales and sponsorship, analytics and valuation, hospitality and operations.Legends International, with offices in Madrid and London, is responsible for all Legends activity outside the Americas.THE VENUEOne of the Real Madrid Official Stores based in Madrid.THE ROLEWe are looking for an experienced Store Manager to monitor and manage all store areas and team members in the KPI achievement with a tireless drive to deliver excellent customer service.ESSENTIAL FUNCTIONS Manage and motivate the team to drive the business: create a positive work environment, empower the team, encourage innovative solutions.Organize the team in an efficient manner according to business needs and delegate responsibilities.Set achievable and challenging goals and individual targets for the store team; assess, monitor and manage performance to ensure these goals are achieved.Be the voice of the store by understanding business and local market to suggest actions and recommendations.Maximize the potential of all product categories and ranges carried in the store, capitalizing on all available support (visual merchandising, training, back-office team…) and fostering synergies between categories.Lead by example on the floor, understand the Clients’ needs, identify potential areas of improvement, and cultivate a feel for maximizing sales.Ensure business opportunities are maximized through efficient sales floor management, being a visible presence.Ensure policies, standards and Legends procedures are communicated and implemented.Monitor store controllable expenses, supervise loss, asset protection and risk management and be accountable for inventory management.QUALIFICATIONSYou have significant experience of minimum 5 years in team management, in store management and sports and lifestyle retail environment.Good social skills and a very good ability to listen, a strong sense of responsibility.Excellent leadership and people management skills.Ability to be flexible and adaptable to the need of the business.Demonstrate strong commercial acumen and brand knowledge.Good knowledge of IT tools and a keen sense of product and fashion culture.Your English must be fluent and ideally a second language.Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.