SITE RELIABILITY ENGINEER CITRIX, MADRID

Site Reliability Engineer Citrix
Oracle Health Applications Infrastructure (OHAI) is hiring in its OHAI Platform Production Engineering organization!
Were looking for a Citrix Subject-matter Expert (SME) for the Oracle Health Hosted (OHH) EMEA team.
Join us and create the future!

Supporting the Oracle Health Hosted (OHH) technologies and infrastructure that make up the Oracle Millennium product. As part of an OHH team, you will be continually challenged and have an opportunity to support the overall health and automation of systems and platforms that give to patient care throughout the Millennium system, working closely with the IP development partners.

As a Site Reliability Engineer, you will solve exciting technical challenges by defining, designing, deploying, and troubleshooting key OHH products, platforms, and infrastructure. With an attitude toward reliability, scalability, telemetry, security, and performance.

The ideal candidate for this engaging and visible technical leadership role would have the approach of a developer, the experience of a systems and infrastructure engineer, and the adaptability of a system architect. These qualities bundled up in an effective communicator are what we are seeking

Responsibilities

Our team works within the Oracle Health Production Operations team with a core focus on the customer aligned system deployments. We are responsible for building and maintaining the products and solutions that enable our customers to operate with greater efficiency, security, and attention to detail. As a member of the team, you will be surrounded by bright and innovative minds thriving in a collaborative environment supporting infrastructure and applications. We empower our team to make advancements to be more efficient and productive in their day-to-day workflows leading to the delivery of a superior customer product availability and support experience.

What Youll Do

Product Ownership - You will be part of an OHH client support team, whose responsibility is the infrastructure ownership of a collection of various Windows OS, Unix, Oracle Cloud Infrastructure, WebSphere, and different DB engine products and/or technology areas, along with various Citrix products.

Ownership Scope - As an SRE, you will understand the end-to-end configuration, technical dependencies, and overall behavioral characteristics of the presentation tier products you own. In coordination with your development partners, you will have the responsibility to ensure that products and systems are designed and delivered to be available and incident free with a critical focus on security, reliability, scale, and performance. SREs are the ultimate authority and are accountable for the end-to-end performance, telemetry, and automation of the products they own.

Product Operations - As the Oracle Cloud evolves you will partner with IP and development teams in shaping improvements in product architecture, both current and future. As an SRE, you will be an expert at articulating technical characteristics of your products and the dependencies between products.

Operations Engineering - You will understand and be able to communicate the scale, capacity, security, performance requirements and telemetry of the products you own. You are a Subject Matter Expert, able to understand and communicate every characteristic of your product stack, such as:
- Analysing product behaviour under load and optimizing resource utilization.
- Implementing instrumentation and metrics to describe product behaviours.
- Ensuring scalability, resiliency, and recoverability, including backup/restore and disaster recovery.
- Driving security operations, vulnerability remediation, and compliance with corporate standards.
- Automating processes using tools like (but not only) Kubernetes, Jenkins, Ansible, and Terraform.
- Preventing recurring issues by implementing long-term solutions.
- Serving as a technical expert for complex issues, providing escalation support and defining mitigations.
- Maintaining broad technical interests, understanding product architecture, and explaining its impact on distributed systems.
- Representing SRE in various forums, requiring strong communication and customer-focused skills.
- Participating in on-call rotations for after-hours support and ensuring operational excellence.

Qualifications

- 5+ Years of Experience Managing Complex IT Systems/Managing IT Systems
- Strong experience in Citrix infrastructure technologies
- ITIL and/or Lean Six Sigma knowledge or certifications
- Hybrid working environment -1-2 days per week in the Barcelona Office
- Server hardware configuration
- Unix, Windows OS
- Networking and TCP/IP
- Load balancing technologies, including F5, and Nginx
- Standard Internet products, such as DNS (BlueCat), HTTP, HTTPS etc.
- Coding languages, such as Python, Java, Javascript, Bash, PowerShell etc.
- Configuration management tools, Chef, Ansible, etc.
- Monitoring and Instrumentation such as Splunk, Zabbix, etc.
- CI/CD pipelines including GitHub, etc.
- Container administration and development: Docker, etc.
- Operating products in one of the major Clouds such as AWS, OCI, Azure, etc.
- IT security and compliance: CSSAP, CAPA
- Be a good teammate and the willingness to learn and implement innovative technologies as needed.
- Methodical approach to solving complex problems.
- Defining and documenting technical architecture of sophisticated and highly scalable products

About Us

As a world leader in cloud solutions, Oracle uses tomorrows technology to tackle todays problems. True innovation starts with diverse perspectives and various abilities and backgrounds.

When everyones voice is heard, were inspired to go beyond whats been done before. Its why were committed to expanding our inclusive workforce that promotes diverse insights and perspectives.

Weve partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

citrix, Kubernetes, Jenkins, Ansible,

citrix, Kubernetes, Jenkins, Ansible,