SITE RELIABILITY ENGINEER

About us Have you always wanted to put your passion for education to use on the job Would you like to work with an incredible team making an impact on learning around the world If you answered yes we cant wait to meet you! And just who are we Edpuzzle is a leading edtech company with offices in San Francisco and Barcelona and over 10 years of history helping teachers find and create exciting interactive learning experiences.
Over 80% of U.
.
schools and millions of teachers and students in 150 countries around the world are already using Edpuzzle to make education more equitable and engaging.
Wondering what its like to work at Edpuzzle Picture a place where you can connect with your teammates whether remotely or in person whenever you need support.
A place where one day youre helping shape one of the biggest edtech platforms in the world and the next day youre doing a teambuilding activity with your coworkers.
A place where everyone has been selected because theyre the best at what they do and where your manager and team trust your decisions fully.
Its no surprise that in our latest employee satisfaction survey Work-Life Balance (92%) Leadership (85%) and Employee Engagement (84%) were highlighted as our top drivers because we genuinely care about creating an environment where people can thrive feel supported and do their best work.
A place where youre encouraged to learn and grow because education is the cornerstone of everything we do.
For a breakdown of our hiring process please refer to our Selection Process Guide.
It outlines every step of our candidate journey so you know exactly what to expect.
Check out the job details below to see if Edpuzzle could be the right fit for you! About the role Were looking for a passionate Site Reliability Engineer to pioneer our SRE strategies of our Security and Infrastructure Team in Barcelona.
The right person will help us create the best possible product for teachers and empower them to engage their students with videos.
If youre a self-starter whos eager to contribute to the education sector youll feel right at home with us.
As the key reference point for all things SRE youll have the autonomy to shape our systems from the ground up.
This role is perfect for someone ready to lead and innovate making a significant impact on our cloud infrastructure and observability strategies using Datadog.
Youll be responsible for ensuring our systems reliability scalability and maintainability handling everything from our cloud infrastructure to in-depth observability and comprehensive monitoring.
By working closely with our DevOps and Engineering teams youll drive the design and implementation of resilient systems manage incidents effectively and champion best practices for observability and incident response.
Technically speaking we are hosted on AWS and use CDK with JavaScript for the Infrastructure as Code.
Our product is written in Node and Express applying DDD and hexagonal architecture in the backend.
We use MongoDB and OpenSearch for our database and we have our own encoding and streaming system.
We work with testing trunk based development CI/CD on GitHub Actions and follow best practices making sure we never compromise on code quality and reliability.
On the observability side we monitor everything using Datadog and CloudWatch.
About our team We are a product-focused team.
Our methodologies foster close partnerships between Engineering Product Infrastructure and other key areas (Design Data QA Security etc.).
Everyone is encouraged to share their ideas and opinions take initiative and be resourceful when coming up with creative solutions that elevate the experience for our users.
At our core is an environment where every voice is heard and valued and each team member plays a role in shaping project strategy and designing technical solutions.
We embrace proactiveness and curiosity to understand the bigger picture.
Engineers are not just encouraged but expected to think critically propose solutions and take ownership.
Weve built a culture where ideas are shared openly challenges are tackled head-on and assumptions are questioned to drive continuous improvement.
Learn more about our Product team and culture in these talks by Santi Herrero (Co-founder and CTO) at SCPNA and SCBCN .
About the job Work with the Product Infrastructure and Engineering teams to find the best technical solutions by participating in discussions and sharing your opinions.
Take ownership of the problems that are being worked on understanding why they are needed by the users carrying out your own research making your own proposals and working on the implementation while relying on your teammates for help when needed.
Communicate effectively in a team in order to maximize productivity ownership and focus to help projects reach the finish line with the best possible outcome and by the project deadline.
Design a cloud infrastructure that is secure scalable and highly available on AWS.
Engage in proactive monitoring and observability with comprehensive tools and practices that not only detect and warn but also predict potential system issues before they affect our users.
Lead the charge in root cause analysis for production and infrastructure issues transforming challenges into learning opportunities.
Provision configure and maintain cloud infrastructure as code.
Perform rotatory on-call service ensuring reliability and uptime for our users.
Write technical documentation contributing to our technical knowledge base and empowering your peers.
Perform other exciting duties as opportunities and needs arise.
About you At least 3 years of experience in Site Reliability Engineering DevOps Engineering System Administration or Cloud Infrastructure Engineering for a web-based product with a focus on observability and reliability.
Good knowledge of Amazon Web Services (AWS) CloudWatch and Datadog.
Experience with software release management and deployment pipelines (Git CI/CD).
Experience with Infrastructure as Code using AWS CDK.
Experience writing JavaScript TypeScript or code.
Pragmatic with technologies.
you understand tech is a tool to solve a product problem tech is never the end goal.
Excellent ability to communicate your ideas regardless of the audience.
Product-oriented.
You make all your technology decisions with the final user in mind.
You are naturally drawn towards understanding the bigger picture and recognize when theres a need for improvement applying your intentional and rational thought process to address complex issues.
You are able to work independently plan and exercise conscious control of time spent on specific goals to reach deadlines effectively and you dont hesitate to pursue a goal despite the difficulties all while maintaining a flexible mindset.
You are based in Barcelona and have a work permit to work in Spain.
Bonus skills Experience with MongoDB or OpenSearch database administration.
Experience deploying and maintaining complex cloud infrastructures serving high traffic web applications.
Experience with complex backend architectures such as Hexagonal Architecture andDomain Driven Design (DDD) Experience with other cloud providers such as Azure or Google Cloud Platform.
or another amazing skill you bring to the table that we havent thought of yet! Whats it like to work remotely Work from the comfort of your own home Use the Edpuzzle office as much or as little as you like Meet with your manager and team via video calls on Google Meet or Slack Connect with coworkers via Slack (with channels for work and for fun!) To enjoy our remote work policy youll need high-speed internet access What we offer.
While we are a remote-first company for this role were seeking someone who appreciates the balance of working from home and spending time at our Barcelona office Competitive salary at 43K 58K On-call compensation Training and development (CodelyTV etc.) we love keeping ourselves updated! Free private health insurance policy with AXA Meal allowance with Cobee.
an annual budget of to spend on the restaurants and food delivery services you like the most Free access to Wellhubs wellness app and discounts on gyms and well-being activities Flexible remuneration for childcare transportation and health insurance of immediate family members 24 paid holidays plus December 24th and 31st Flexible working hours and reduced working time on Fridays Free coffee snacks and drinks in the Barcelona office Teambuilding events during working hours Incredible opportunity to grow learn and build lifetime bonds with other passionate people Edpuzzle maintains a drug-free workplace and is an equal opportunity employer that is committed to diversity and inclusion in the workplace.
We prohibit discrimination and harassment of any kind based on race color sex religion sexual orientation national origin disability genetic information pregnancy or any other protected characteristic as outlined by federal state or local laws.
This policy applies to all employment practices within our organization including hiring recruiting promotion termination layoff recall leave of absence compensation benefits training and apprenticeship.
Edpuzzle makes hiring decisions based solely on qualifications merit and business needs at the time.
Please be aware of potential scams involving fake job offers using Edpuzzles name.
Official communications will always originate from the @ domain not external domains like Gmail.
Edpuzzle will never request payments or skip formal interviews during the hiring process nor request sensitive personal information without a valid reason.
To verify any communication please contact.
References from previous employers will be requested from candidates during the selection process.
If youd like to be considered for this position please apply below.
We look forward to hearing from you!