RECEPTIONIST

Job Description For Receptionist(HOZ) in Seville,Spain.
Hotel NameCompany Description If your passion is to embrace a career in the Hospitality world, you have a natural talent for understanding customers needs and providing an outstanding guest experience, then this role is for you.
At Accor, we are currently looking for a receptionist to join the team at Hotel IBIS Sevilla.
he hotel is located in a fantastic area, near the center of the city and the main highlights that the city has to offer.
Job Description Welcome to a job that allows you to be at the heart of the life of a hotel and to open the doors to a fulfilling daily life within an international group.
Your missions.
You ensure a personalized and warm welcome, the well-being of the guests is always your priority.
ou make the link with the different departments of the hotel according to the guests requests, you are a facilitator recognized within the establishment.
ou are dedicated to continuously improving the quality of the hotels services, your ideas are always welcome, and we encourage you to bring them onto the table!You are the guardian of the guests loyalty; they will certainly come back a little for you.
ou will be trained in the financial tracking of revenues, and the safety of property and people.
uring the night shift, you are responsible for the activities of the establishment in the absence of your hierarchy.
hotel closing, cash collection, and anticipating the needs of the next day.
erform all check-in and check-out tasks.
anage online and phone reservations.
elcome guests upon their arrival and assign rooms.
rovide information about our hotel, available rooms, rates, and amenities.
espond to clients complaints.
iaise with our housekeeping staff to ensure all rooms are clean, tidy, and fully furnished to accommodate guests needs.
onfirm group reservations and arrange personalized services for VIP customers and event attendees, e.
..
wedding guests, christenings.
psell additional facilities and services, when appropriateMaintain updated records of bookings and payments.
ttend the hotel bar and prepare simple snacks for our customers.
upport the breakfast shift when necessary, making sure that there are not shortages in our buffet breakfast and that its well presented.
Qualifications Careful of others and the environment around you.
you contribute to making the stay as impeccable and unforgettable as you can by bringing your little personal touch! With a strong team spirit and a keen sense of interpersonal skills, you are attentive to the needs of guests.
luent in English and Spanish.
Any other languages will be a plus.
ith a desire to grow in this sector and a passion for meeting customers needs and for offering an outstanding experience to our guests and customers.
y joining us as a receptionist, you will become an Heartist.
Additional Information What we offer.
Be part of an international companyWork for a leader brand as Accor present in 110 countriesDevelopment and career opportunitiesBenefits according to the roleAccor discounts cardYour development.
Whats more, Accor offers you training in all the hotel jobs throughout your career and infinite possibilities for career development across multiple establishments and brands within the groups hotels.
Our commitment to Diversity & Inclusion.
We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor? We are far more than a worldwide leader.
We welcome you as you are, and you can find a job and brand that matches your personality.
We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accors limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrows hospitality.
Discover the life that awaits you at Accor, visit https://careers.
ccor.
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