PROJECT MANAGEMENT PROFESSIONAL - CONSUMER JOURNEY DEVELOPMENT
Descripción de la oferta de empleo
GT) is a global leader in gaming.
We deliver entertaining and responsible gaming experiences for players across all channels and regulated segments, from Lotteries and Gaming Machines to Sports Betting and Digital.
Leveraging a wealth of compelling content, substantial investment in innovation, player insights, operational expertise, and leading-edge technology, our solutions deliver unrivaled gaming experiences that engage players and drive growth.
We have a well-established local presence and relationships with governments and regulators in more than 100 countries around the world, and create value by adhering to the highest standards of service, integrity, and responsibility.
IGT has approximately employees.
For more information, please visit www.
gt.
om.
Ruolo Job Title.
Project Management Professional - Consumer Journey Development Location.
Roma Smatworking.
possibile per questa posizione Il nostro team è alla ricerca di una risorsa da assumere con il ruolo di Project Management Professional nell’area di Consumer Journey Development, che supporterà il team nella gestione di progetti complessi legati alla progettazione e implementazione dell’esperienza dei clienti delle lotterie (Gratta e Vinci, Gioco del Lotto, 10eLotto, MillionDay), con particolare attenzione allo sviluppo dell’esperienza su canale APP e siti informativi Attività principali.
Esecuzione dei progetti inclusi nella Roadmap di prodotto.
• Utilizzo di dati ed analisi di mercato per identificare trend, opportunità ed aree di miglioramento nel customer journey • Definizione della roadmap evolutiva dei touchpoint e condivisione con tutte le funzioni interessate • Definizione dei requisiti funzionali di progetto verso IT e del design grafico delle pagine App in collaborazione con il team UX e/o agenzie creative • Coordinamento con i vari stakeholder aziendali.
raccolta e ricezione feedback grafici e funzionali, reperimento di needs e di informazioni funzionali alle attività di design e di definizione requisiti • Presidio delle attività di sviluppo, organizzazione dei collaudi, dei rilasci in produzione e monitoraggio funzionalità post go live • Raccolta e analisi dei feedback dei clienti attraverso sondaggi, recensioni online, customer services, utilizzando queste informazioni per guidare le decisioni di sviluppo e miglioramento • Attivazione analisi di mercato e benchmark dei principali competitors • Assicurarsi che tutte le iniziative di sviluppo siano conformi alle normative vigenti • Monitoraggio KPI di canale Requisiti.
• Precedenti esperienze nella gestione di progetti complessi in ambito digitale (preferibilmente App) • Ottime capacità analitiche e data-driven approach • Ottime capacità di comunicazione, precisione, autonomia, organizzazione e orientamento al raggiungimento dei risultati • Attitudine al lavoro cross team • Conoscenza fluente della lingua inglese • Conoscenza del mercato del gaming online Italiano costituirà titolo preferenziale Esperienza professionale/Seniority.
La risorsa deve avere maturato almeno 3/5 anni di esperienza nella gestione dei prodotti e/o canali digitali.
Titolo di Studi.
Laurea in Ingegneria, Economia, Marketing o Digital Marketing
Detalles de la oferta
- Sin especificar
- En toda España
- Sin especificar - Sin especificar
- 22/05/2024
- 20/08/2024
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