PROGRAM COORDINATOR, SCHOOL OF SCIENCE & TECHNOLOGY IN MADRID | CAREERS AT MADRID

Overview Are you interested in joining a dynamic and international team of professionals to transform education? IE School of Science & Technology is looking for an Program Coordinator to join its team!    The Program Coordinator will be responsible for the delivery and day-to-day management of the program.
This includes acting as the main point of contact between students, professors and various IE internal stakeholders and departments; coordinating tasks and program components, as well as all related communications; implementing guidelines and policies; supporting program logistics and operations; supporting faculty members; and leading the coordination of all student-related services.
Why IE University?   With 50 years of experience and founded by and for entrepreneurs, IE University has turned business education on its head through disruptive teaching.
We count on high-level faculty who bring real-world experience into the classroom and foster a hands-on approach to learning.
Our Purpose   At IE University, we foster positive change through education, research, and innovation.
As a transformative educational institution, we empower students to make their mark on the world.
We provide them with the skills, knowledge and environment needed to make a difference, and they join a supportive and international community that lasts a lifetime.
Our spirit of innovation and entrepreneurship has allowed us to drive change and constantly stay at the cutting edge of higher education.
And through diversity, we have harnessed the power of people while also understanding and embracing the importance of humanities.
Our People At IE we are.
People-driven Change Builders Autonomy Enthusiasts Communication Enthusiasts Knowledge Champions   We are looking for a person to join a full-time position in Madrid.
Responsibilities Your role as Program Coordinator will involve.
Interaction with Students.
Meet with students to solve issues, offer advice, and/or give support on a daily and regular basis.
Manage collaboration with class representatives in coordination with, and under the supervision of, Directors and Managers.
Support students facing academic difficulties or overall challenges within the program experience.
Support students in solving simple technical issues.
Manage (written and oral) communication to students, including all written regular communications and information points; presentations and information sessions; etc.
and communication of IE regulations (exemptions, attendance, exam dates).
Track student performance and progress, and follow up throughout the program.
Management of extracurricular and curricular internships.
Identify candidates wishing to transfer to/from other programs, with the exception of academic credit recognition.
Coordinate and attend class representative meetings, and prepare the corresponding reports.
Interaction with Professors and other departments.
Liaise with professors to communicate specific student or group situations, request feedback, ensure timely submission of grades, syllabi, etc.
Remind professors of key deadlines and follow up on pending items such as syllabi, grades, and meeting minutes.
Support the Academic Directors in scheduling and organizing all faculty meetings, including room bookings, catering, and meeting minutes.
Ensure an excellent student experience throughout the program by supporting professors in the delivery of sessions/exams (e.
., external proctoring service coordination, assisting with virtual classes, etc).
Collaborate with other IE Departments – such as the Admissions Department, Marketing Department, Planning, Documentation, Student Services, Student Life, Registrar's Office, Maintenance Dept., etc.
– in order to ensure a successful student experience.
Internal Development.
Assist the Directors in the coordination and implementation of new curricular and extracurricular innovations.
Collaborate in the organization and management of events and initiatives within the school, ensuring smooth logistics and effective communication.
Manage the shared program mailbox by distributing incoming emails to the appropriate team members, ensuring timely responses, and follow up directly with team members as needed.
Assist the Directors in the elaboration of the annual report and documentation for ANECA.
Take ownership of special program components, areas, initiatives, and projects.
Maintain and enhance academic guides and all other materials for students and faculty.
Manage all non-academic aspects of the program on a day-to-day basis.
Ensure all syllabi are uploaded and accessible to professors and students via the online campus.
Generate, update and make program calendars available to Faculty and Advisors through the online Campus.
Foster a learning community around course topics by maintaining regular communication with alumni, experts, and faculty.
Administrative support for the development of innovative learning methodologies and tools.
In collaboration with Academic Directors and internal Faculty, coordinate, organize, and schedule panels for final project presentations, and ensure that students, faculty, and advisors are informed of the dates.
Qualifications To thrive in this role, you should have.
Strong proficiency in English, native preferred; Spanish proficiency helpful but not required.
Excellent organization skills, detail-oriented and multi-tasking.
Strong desire to work in a multicultural environment, enjoy interacting with students, and provide outstanding customer service.
Basic knowledge of audiovisual equipment is an asset.
It's time to bring your best and make your mark.
u202fNow the choice is yours!   If you want to be part of this educational revolution,\u202fwe invite you to apply and be part of our amazing team at IE University.