PROGRAM ASSISTANT, SCHOOL OF POLITICS, ECONOMICS & GLOBAL AFFAIRS IN MADRID | CAREERS AT MADRID

Overview Program Assistant School of Politics, Economics & Global Affairs     Are you ready to join a dynamic team of professionals who are revolutionizing the way we learn? IE University is seeking a highly skilled and creative Program Assistant to contribute to our cutting-edge educational initiatives within the IE School of Politics, Economics and Global Affairs Masters department!   The Program Assistant is the first point of contact with students, professors and providers for events on a day-to-day basis.
The Program Assistant will assist the Program Management team by carrying out all administrative tasks necessary for the smooth running and delivery of the program.
This role reports to the Program Manager and the Executive Director.
In particular, this role is suitable for a person aware of the importance of customer service, with qualities of good adaptation to different scenarios, a good understanding of the priorities of a management team and capable of carrying out tasks as diverse as important at the same time.
IE School of Global and Public Affairs The IE School of Global and Public Affairs (IEGPA) is dedicated to teaching, researching and reflecting on world affairs.
The mission of the School is to shape internationally oriented professionals for excellence, achievement, and leadership in an increasingly complex and multipolar world.
Our undergraduate and graduate programs are fully taught in English and combine a multidisciplinary approach to professional education with the application of theory to practical issues in global affairs.
The IE School of Global and Public Affairs has been running for several years a Bachelor in International Relations (BIR) and dual degrees with Law (LLBBIR) and with Business Administration (BBABIR).
The Bachelor in International Relations prepares students for a career on the international level, in a wide variety of fields spanning public, private and non-profit sectors.
It is a multifaceted, cross-sector program that equip them with the necessary hard and soft skills to influence policy on a global level and impact change in society.
In addition, in collaboration with the School of Human Science and Technology, the School has recently launched a Bachelor in Economics (BIE) for students who want to drive economic transformation, efficiency and growth in the digital era.
Why IE University.
We are one of the world's most international educational institution in the world, with more than 100 nationalities on campus.
As a diverse, multicultural and inclusive institution, our goal is to make an impact on people's lives.
We are looking for a person to join a full-time position based in Madrid - María de Molina 31.
Responsibilities Your role as a Program Assistant will involve.
The candidate must feel comfortable working in a busy environment that will require multi-tasking and the ability to manage a high volume of work.
We are looking for a person prepare to understand the main tasks of the position and to act proactively.
Also, the successful candidate should be detail-oriented, enjoy interacting with students, and being a team player.
The most relevant tasks managed by the Program Assistant include but are not limited to.
Attend and support the students and professors on a daily basis.
Manage a high volume of e-mail and respond on time to student queries.
Liaise and coordinate with other departments (Registrar, Planning...) on a wide range of administrative issues.
Process internal expense reports and doing a good use of budget.
Compile and update databases with student information.
Manage the logistics of the program deliveries caterings, organization of extracurricular events (simulations, visits, etc.) and travel arrangements.
Analyze existing data-gathering systems and procedures to support their improvement and the development of new ones.
Deep knowledge of the program's timelines in order to work proactively and independently on the delivery of them.
Coordination of trips for students, faculty and staff of the department.
Prepare summaries of meetings with stakeholders that help the team know what actions to focus on to improve programs.
Prepare communications for students and candidates aligned with the School mission and goals.
Qualifications To thrive in this role, you should possess the following qualifications.
Bachelor's Degree.
Fluency in both English and Spanish, and good communication skills (verbal and written).
A track record of excellent customer service, organizational skills and a \"ccan-do attitude\"d.
Ability to research, analyze and present material clearly and concisely.
Proficiency in Microsoft Office (Word, Excel and PowerPoint).
Curious, eager to learn, open-minded and excellent teamwork skills.
Strong desire to work in a multicultural environment.
Previous experience as project management, in higher education or in learning management systems is also a valuable asset Ability to deal with complex requests and have objective criteria according to the Institution's policies.
Candidates must be EU citizens or possess a valid EU work permit.
It's time to bring your best and make your mark.
Now the choice is yours!  If you want to be part of this educational revolution, we invite you to apply and be part of our amazing team at IE University.