PORT DELIVERY ADMIN AGENT

u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0u00a0 Join our Operations & Delivery team as a Port Delivery Admin Agent in Palma de Mallorca where you will be the main point of contact for the team members, collaborating departments and suppliers for operations.
You will work as a team responsible for the administrative tasks of the operation, ensuring a high standard and quality service to achieve the highest guest and client satisfaction.
u00a0 Intercruises Shoreside & Port Services is a TUI owned specialist business providing cruise ship handling services to cruise lines in destinations throughout the world.
You will be assisting cruise lines and other clients on their daily operations.
00a0 u00a0 If you have got the right to work in Spain and speak English and Spanish, keep on reading! You can find all necessary documents here.
u00a0 ABOUT OUR OFFERu00a0 A job at TUI offers more than your basic salary which already starts at u00a0u20ac gross per year.
22 days of Holiday (on a full year) + we give you two extra days (on your Birthday and one Happy day) Discounts and multiple offers with TUI Club De Benefits.
Option to obtain a discounted private health insurance.
We pay you for all training days completed plus free access to our TUI Learning Hub, TUI Skills Academy & language lessons.
u00a0 Get involved with charity and sustainability initiatives like the TUI Care Foundation and complimentary access to our dedicated WeCare Team & 24/7 Wellbeing Hub.
u00a0 We offer seasonal or permanent contracts, but either way you can level up your career with growth opportunities tailored to your unique skills and expertise ABOUT YOUu00a0 You have knowledge, experience and understanding of daily planning and operations in the cruise business.
u00a0 You are a confident decision maker, even when working under pressure.
00a0 Excellent communication skills, both verbal and written, in English and Spanish.
French is a plus.
You have a pro-active guest service mindset with a clear focus on quality and efficiency.
00a0 Able to work in a flexible manner (including different work shifts) depending on cruise ship schedules will be required.
00a0 You are open to learn, grow and drive your career while passionately delivering a great service to our guests and cruise clients.
u00a0 Driverus license is a plusu00a0 ABOUT THE JOBu00a0 Arranging operations agreed with our Cruise clients, throughout all the various stages involved in the process.
u00a0u00a0 Handling correspondence with clients together with the Supervisor/ Team Manager.
00a0 Closing all invoicing and data loading procedures.
00a0 Keeping constant contact, reserving, and updating providers accordingly.
00a0 Assist on liase with ships and respective operations onboard teams to review, update and arrange all final details, according to pre-approved itineraries.
00a0 Overseeing Operation during call day and Support, gather and feedback information of any incidents or accident that may occur.
u00a0 Help to ensure all reservations are managed in detail and suppliers receive them on time.
u00a0 Guarantee that all information is collected in a timely and efficient manner for invoicing purposes.
u00a0 We love to see your uniqueness shine through and inspire the future of travel.
If you would like to read more about what Diversity & Inclusion means to us simply visit Our DNA.
00a0 u00a0 #TUIDestinationJobs #TUIJobs #LetsTUIit u00a0 u00a0 u00a0