JUNIOR MANAGER - STUDENT SERVICES MANAGEMENT IN MADRID | CAREERS AT MADRID

Overview Are you interested in joining a dynamic and international team of professionals to transform education? IE University Student Services Management Department is looking for a Junior Manager - Student Services Management to join its team!  The Student Services Department is in charge of offering IE University Master's students resources and information vital for their move to Madrid and after graduation.
From obtaining their student or working visa to finding accommodation, exploring medical insurance options or getting mobile phone service, the SS Department plays a key role in guaranteeing a smooth start and integration of the student in Spain.
Why IE University?   With 50 years of experience and founded by and for entrepreneurs, IE University has turned business education on its head through disruptive teaching.
We count on high-level faculty who bring real-world experience into the classroom and foster a hands-on approach to learning.
Our Purpose   At IE University, we foster positive change through education, research, and innovation.
As a transformative educational institution, we empower students to make their mark on the world.
We provide them with the skills, knowledge and environment needed to make a difference, and they join a supportive and international community that lasts a lifetime.
Our spirit of innovation and entrepreneurship has allowed us to drive change and constantly stay at the cutting edge of higher education.
And through diversity, we have harnessed the power of people while also understanding and embracing the importance of humanities.
Our People At IE we are.
People-driven Change Builders Autonomy Enthusiasts Communication Enthusiasts Knowledge Champions   We are looking for a person to join a full-time position in Madrid.
Responsibilities Your role as Junior Manager - Student Services Management will involve.
Possess sound judgment and strong organizational skills.
Complete all tasks assigned in an accurate, prompt and thorough manner.
Possess the ability to function autonomously.
Offering excellent customer service.
Be able to communicate and interact positively and effectively with the team, staff and students from different nationalities.
Team management alongside the Associate Director and the Senior Associate Director.
Interpretation and analysis of strategic departmental information through dashboards and data visualization platforms.
Qualifications To thrive in this role, you should have.
Bachelor's degree (Legal background preferred, PPLE or BBA) Fluent in English and Spanish Motivated individual who is passionate about helping others and empathic.
Team management and customer service experience.
With excellent organizational, IT, communication and writing skills, you will be self- motivated and able to work as part of a team Be familiar with CRM, Interpretation and updating of data, along with the management of associated records and operational tools.
It's time to bring your best and make your mark.
u202fNow the choice is yours!    If you want to be part of this educational revolution,\u202fwe invite you to apply and be part of our amazing team at IE University.