JANSSEN] DIRECTOR, HEAD OF CUSTOMER EXPERIENCE
Descripción de la oferta de empleo
Develops and approves refinements to the Omnichannel engagement plan in response to changing business and competitive conditions/needs, in order to further enhance the quality of our customer interactions as well as our company's competitive edge.
• Ensures timely and appropriate input from CE Leadership team and other functions including finance, IT, marketing, and sales.
The role may partner with Medical Affairs to provide customer and data expertise input into medical project.
• Position the Customer Excellence team as a strategic partner • Develop and implement local customer engagement strategy by working with various cross-functional leaders at various levels of the organization to identify our organization needs.
• Lead change management initiatives to strengthen the customer interface activities by developing data collection and interaction platform, data analytics, and commercial technology partnerships.
• Oversee the integration of new customer engagement approaches and “go-to-market” models into the capability building programs through omni-channel customer engagement and digital capabilities.
• Proactively listens to the market and anticipates early trends and technologies enabling commercial systems and processes.
• Lead and influence cross functional work teams to ensure key deliverables and best outcome to customer excellence projects and initiatives • Actively lead, manage, and mentor direct reports so that they can continue to enhance their strategic, critical thinking, and collaboration skills • Provides credo-based leadership, influence without authority, and inspires others in the strategic vision of the organization.
• Drive a talent focus within Customer Excellence department, attracting, developing, and retaining talent • Lead our company wide project in the scope of Commercial Excellence as Key leader of our company • Play active role in shaping and implementing Commercial Excellence LT Vision and Priorities ■Skills, Knowledge and Experience Preferred minimum education.
• University/Bachelor’s Degree or Equivalent, MBA or Masters preferred in the field of Business/Marketing/Economics/Life Science • English.
business level minimum • Japanese.
business level minimum Preferred area of study.
・Business Management and Healthcare Preferred related industry experience.
・Pharmaceuticals, Strategic Consulting firms Knowledge and Experience.
・10+ years related commercial experience ・In depth knowledge of Japan healthcare environment & systems or ability ■Key Working Relationships Identify the most important working relationships with people inside and outside the company including customers, vendors, associations, etc.
Internal) ・Head of Commercial Excellence ・Head of Sales and Marketing ・Business Unit Head and members of management committee in Japan ・Regional Leaders in APAC Pharma business ・Other commercial organizations (e.
.
Medical Affairs, Integrated Market Access) ・Functional leaders, including, but not limited to Finance, IT External) ・Relevant HCP professional groups / customers Qualifications ■Key Requirements (skills, competencies, experience, certification) Other.
Relevant experience in pharmaceutical/biotech industry in medical affairs or clinical development, with strong medical focus and experience, related clinical knowledge or experience, medical strategy, publications, educational grants, and data generation, or equivalent academic or clinical experience.
■Required Years of Related Experience.
10 years, at least 5 years in relevant position in pharmaceutical industry or relevant industries.
Work experience of 2-3 years as a people manager in MA, R&D, and MKT of pharmaceutical industry.
■Preferred Knowledge, Skills and Abilities.
MD, Relevant experience in pharmaceutical/biotech industry in medical affairs or clinical development.
Johnson & Johnson Family of Companies in Japan strongly recommends prospective employees to complete the COVID-19 vaccination before or as soon as after joining our company to prevent the spread of infection among our employees and people around them as well as our customers and the community we serve, and to ensure our responsibilities are sustainably fulfilled as a healthcare company (except for those who cannot vaccinated with underlying medical conditions and other circumstances).
Detalles de la oferta
- Sin especificar
- En toda España
- Sin especificar - Sin especificar
- 09/05/2024
- 07/08/2024
Join us in shaping the future of real estate sales!... position: head of sales department key responsibilities: lead and manage the sales team, ensuring they meet and exceed sales targets develop and implement sales strategies to drive business growth collaborate with marketing and other departments......
Showing them the benefits of build a partnership with the company... do you want to work in an international and modern environment? if you have experience in sales and want to be part of a b2b finding new business? then this is your chance! our client is one of the largest toy and game manufacturers......
Confidencial cuenta con una posición como director de operaciones para la misión de un director de operaciones es garantizar la eficiencia y rentabilidad de las operaciones de una empresa, liderando y coordinando equipos... habilidades:gestión de cadena de suministrooptimización de procesosplanificación......
Inglés oral nivel alto se valorará experiencia comercial b2b o como emprendedor se ofrece... retribución muy negociable... titulado superior, químico o ingeniero químico... carrera profesional interesados enviar cv: *****@***** requisitos del puestolos arriba referidos... residencia en barcelona o proximidades......
Com/320435083 requirements: have a minimum of 18 months of experience teaching languages full-time... anyone can apply, regardless of nationality... have experience or strong interest in the fields of peace education or global education in language teaching... because the language of communication......
Why madrid? madrid is the vibrant capital of spain with a low cost of living and a state of the art transportation system... 500 english speakers (native and bilingual) from all walks of life to teach, while experiencing the thrills of living in a foreign country... 780€ a college of the teachers......
Why madrid? madrid is the vibrant capital of spain with a low cost of living and a state of the art transportation system... 500 english speakers (native and bilingual) from all walks of life to teach, while experiencing the thrills of living in a foreign country... 780€ a college of the teachers......
• solid understanding of software engineering concepts... you need: • at least 1 year of commercial experience as a software developer, preferably in java... • any of the following: web services (rest/soap), microservices, jms knowledge, spring, or any similar hands-on experience... about the wishes......
• acts as the lead coordinator of all disciplines for well-coordinated patient care... • provide didactic and educational material as appropriate, validate and document the patient's and family's understanding of the information transmitted conditions offered:permanent contractstarting gross annual salary......
Negotiate and close deals with customers, ensuring high levels of customer satisfaction... we are a leading supplier of inflatable products such as land inflatables and water parks, with more than 20 years of experience... handle the management and execution of webshop campaigns......