INTERNSHIP - CLIENT EXPERIENCE ASSISTANT M/W - BARCELONA
Descripción de la oferta de empleo
Strong support of the Client Experience Manager.
Creating weekly service packages for clients Keeping track of daily operations Reviewing daily services sold Excel sheet to be aware of the client’s daily activities & services Maintaining good relationships with suppliers on behalf of the company Finding new suppliers in different destinations Back-office Organization.
Ensuring everything is ready upon client’s arrival Assisting with the shopping bookings Making & reconfirming restaurant reservations Updating the restaurants’ opening & closing sheet Creating and keeping updated an Excel for each client with all restaurants booked Request & follow up on invoices from the corresponding supplier Updating supplier prices on the system (Lucy) Creating a monthly overview of bookings focused on restaurant reservations Follow-ups with clients and suppliers during on-going services Closing the booking process by adding the invoices into the system Operational Organization.
Quality control & evaluating suppliers through testing by representing Le Collectionist Assisting with the check-in & check-out during peak season if needed Running errands and deliveries before and during their stay Assisting with the shopping bookings Assisting on boat check-ins service Keeping track of daily operations Staying updated about the latest services and events on the island in order to advise the client about new experiences Finding new suppliers in different destinations Maintaining good relationships with suppliers on behalf of the company Perks Day off for your birthday! This is your day, rest and enjoy as you please! (except week-ends and banking holiday).
️ Ticket restaurant You will be given a work phone (iPhone) All tips are personal and you may be doing a plus each month in high season Organized team buildingsPerfect English (spoken and written)A valid driving license in SpainAn extensive personal travel experienceTo be highly organized and punctual - this is crucial in your roleTo always answer the phone and greet clients with a smile (on your face and with your voice)Hospitality Savoir-Faire and utmost politenessGreat administration skills (use of computers and Microsoft Office Pack)Excellent attention to detailTo respect the confidentiality character of the jobDress smart-chic during all office hours and wear the uniform in front of clientsGreat interpersonal and communication skillsTo be friendly, patient, objective-driven, pro-activeAbility to work under pressure and multi-taskWill be considered a plus, if youBring in a potential client database Have knowledge of your destination Communicate perfectly in Spanish or French (other languages too)
Detalles de la oferta
- Le Collectionist
- En toda España
- Sin especificar - Sin especificar
- Sin especificar
- 23/12/2023
- 27/05/2024
Benefits: 300€/month internship hours: 20h/week availability: sept 2022 - june 2023... this internship program is particularly beneficial to those applicants who are interested in obtaining professional development experience in education under the supervision of experienced professionals in the field......
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