IMMERSIVE EXHIBITION VENTURE - EXPANSION & OPERATIONS MANAGER

Location.
Madrid (Spain) (potential hybrid work arrangement).
When.
Starting March / April (ideally).
Sector.
Leisure / Immersive exhibition market.
Seize the opportunity to shape the future of edutainment with an exciting project in the immersive experience sector, aimed at both European and US audiences.
We’re ready to roll out a fully funded new activity and are on the lookout for exceptional talent to launch our first Point of Sale (PoS) and fuel our journey across borders.
If you have a passion for retail and operations and are interested in entertainment, art, and culture, appreciate the importance of creating memorable visitor experiences, and thrive in a dynamic, international context this could be your calling.
Eager to make an impact in a fast-changing market ? Let’s explore this adventure together ! Read on to discover more.
Context We’re launching a new business unit within Otium Leisure Group, a top entertainment company in France (escape games, VR adventures etc.), managing hundreds of Points of Sale (PoS) and employing over 300 people across Europe and the US in the fast-growing immersive exhibition industry.
Our goal is to dominate this market globally in the coming years! This is an exciting chance for those keen on joining a remarkable journey, collaborating with international teams, working across different countries, and diving into the latest in entertainment technology.
If that sounds appealing, this opportunity is for you! Job Summary We are searching for someone who can support our expansion and operations activities in the first year and assist in rapidly scaling our team from onwards.
We are looking for an energetic Expansion and Operations manager to lead the rollout of 100 new immersive exhibition spaces across Europe and the US.
This position involves overseeing the entire development cycle, from initial planning (including site selection, negotiations, setup, and ensuring permits and licences) through to the establishment phase (inauguration) and optimizing business tools and operational processes to maximize efficiency and profitability.
A key focus will be on scalability, ensuring the ability to expand rapidly while maintaining high standards.
” Responsibilities Expansion Define expansion strategy, identifying key markets and locations for new locations.
Conduct research and data gathering to identify the best areas and tour possible locations.
Negotiate the best terms for the company and finalization of related documents (lease etc.).
Coordinate stakeholders (contractors for fit-out work / authorities for permits) for openings.
Manage launch from site selection and leases negotiations to construction and opening.
Develop a roll-out playbook (franchise-like standards).
Build long-term relationship with partners.
Implement standard procedures for PoS setup and launch.
Support the CEO in hiring, especially for PoS Manager roles.
Operations Facilitate the establishment of the first 2 PoS, covering hiring, training, and support.
Assess and optimize operations and tools for better efficiency and profit.
Collaborate with teams to refine operations using best practices and innovative solutions.
Continuously monitor and improve performance.
Create operating playbooks and establish key processes.
Help design the target operating mode l and build / hire the operations team.
inimum of 5 years of relevant work experience including (list non exhaustive).
enior roles within Management & Strategy consulting, specialized in sales/operations.
evelopment and implementation of retail expansion strategies.
xperience in launching retail outlets, with a min.
of 5 PoS.
versight of facilities or public venues, managing spaces + sqm.
across various sites.
nvolvement in real estate development projects.
anguages.
Fluent in English & French.
rofile.
harp business insight and negotiation abilities.
reative problem-solving approach.
ocused on achieving significant results with perseverance.
ffective project management and ability to multi-task.
ommitment to operational excellence.
igh attention to detail.
roficient in communication and collaboration.
oal-oriented with strong analytical skills.
ntrepreneurial and sales mindset.
eam-oriented.
dditional qualifications appreciated.
xperience in launching location-based entertainment venues.
anagement of traveling exhibitions, museums, events, and shows.
omprehensive knowledge of the US entertainment industry.
rofessional experience in international markets.
roficiency in negotiating key lease terms.
luent in Spanish with professional working proficiency.
ocation.
based in Madrid (Spain ) with remote work option.
anked as the 6th best city for living, ahead of Paris at 41st and New York at 39th;)Travel.
willing to travel within Europe and the US.
alary & PerksCompetitive package (based on experience).
ssistance with relocation to Madrid (if necessary).
elp with obtaining the Beckham Law* benefits if eligible (*attractive flat tax).
ffice in the heart of Madrid.
ntry to the Otium Leisure network (7+ brands in the US and Europe).
orking with serial entrepreneurs.
orldwide access to We Work offices.
ym membership.
eam building events (2x a year).