HEAD SOMMELIER
Descripción de la oferta de empleo
Train colleagues on wine service, to make sure they deliver with compliance and to the standards we expect.
Ensure all colleagues have comprehensive knowledge and full understanding of relevant wine service Brand Standards (BSA), and apply them in their daily service approach.
Leading wine training program for the entire F&B division.
Arrangement of the internal and external led trainings.
Working with suppliers on developing tasting sessions and brand-specific trainings.
Maintaining wine training schedule.
Drive a great working environment for teams to thrive - linking up departments to create a sense of one team.
Promote teamwork and quality service through regular communication and coordination with other departments.
Guest Experience Establish and achieve quality and guest satisfaction goals.
Help guests with their requests and complaints - making sure you maintain a high level of guest satisfaction.
Analyse guest insights to identify and meet customer expectations and build on guest loyalty.
Regularly communicate with guests to ensure expectations are met.
Apply wine expertise to elevate Guest experience where applicable.
Actively communicate Regent F&B philosophy to the Guests, promoting distinct culinary & wine experiences,.......
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Detalles de la oferta
- Regent
- En toda España
- Sin especificar - Sin especificar
- Sin especificar
- 18/07/2025
- 08/01/2026
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