GENERAL MANAGER WORKPLACE CLIENTPLATFORM

What you’ll do Role title.
General Manager – Workplace Client Ops (mac/mobility/windows)   Role Purpose.
The Service Lead for Workplace Client Operations is responsible for the provision of expert knowledge and influences the Technology strategy, by defining, designing, contributing, and implementing workplace strategy and standards for services under scope.
Will lead a team of technology architects, solution designers, software architects, developers, and cloud engineering experts delivering enterprise platforms, solutions, tools, and self-services.
Key accountabilities  • Leads a High-Performing Team.
Oversee a team of MDM Platform architects, mobility Architects and Operational experts, fostering innovation and achieving excellence in client and cloud platforms.
• Cross-Functional Understanding.
Promotes a culture of cross-functional understanding within the team to facilitate effective collaboration.
• Ability to lead technical discussions on strategy and direction.
• Cloud managed clients and platform Expertise.
Cloud based MDM Administration.
Oversee the Design/Administration and maintenance of multiple cloud platforms, including Intune, JAMF Pro Cloud, Azure AD, Google Cloud, AWS, and sandbox test environments, ensuring robust, secure, and efficient systems.
• Responsible for Risk Mitigation.
• Financial accountability for the delivery of Business and new initiatives • Deliver business as per Agile, LEAN, DevSecOps • Responsible for Service Compliance, GDPR, Privacy, Cyber Security, Vulnerability and Penetration testing for respective domains.
• Lead and drive the architectural evolution of the digital workplace and service design of the medium & long-term roadmap based on the corporate strategy & in collaboration with different stakeholders.
business, security, compliance & governance, user experience/change management, engineering and other architects in the organization.
• Advice IT management on architectural strategy & design/engineering.
• Technical Proficiency.
Expertise in Mobility operations and management, Office 365, Active Directory, and Windows migrations.
• IT Business Continuity Management.
Lead continuity planning and transition and transformation of new technologies.
• Collaborations and Unified Communications.
Proficiency in collaborations, unified endpoint management (Windows/macOS/Mobility, BYOD, CYOD), desktop engineering, SharePoint online, and M365 services, Azure, including estimation and solution planning.
Who you are Core competencies, knowledge and experience.
• At least 18 yrs of experience over EUC frameworks • Service Compliance  • Cyber Security • Agile, LEAN, DevSecOps project methodologies • TOGAF  • Finance and P&L   Must have technical / professional Skills • Multi Cloud technologies such as Azure, AWS, GCP, Apple Business Manager etc.
• MS Intune (End Point Manager) • JAMF Pro and Protect Cloud • Microsoft 365, Azure Desktops, MS Co-Pilot • Proficient in Cyber Security standards applicable to Cloud Platforms • Expertise in handling Budget/Business Case • Knowledge on GDPR/PDPR • Proficient in emerging technologies like AI, ML • Proven record on Digitization and Automation • Application, Software & Asset management • Awareness on ITSM practices.
• Conditional access, endpoint protection concepts, zero trust architecture • Nopcommerce   • ASP.
ET Framework  • REST API  • Webservices • MSSQL Server Administration • Mobile Device Management • Virtual Desktop Environments • OS and Intel Architecture & engineering • ITSM.
Change Management, Problem Management, CSI, Incident Management, Release Management, Capacity Management, Availability Management    Not a perfect fit? Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background.
If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.
What's in it for you Together we can Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded.
We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business.
We actively encourage everyone to consider becoming a part of our journey.